NHMG Patient Service Coordinator Local Position

3 weeks ago


Wilmington, North Carolina, United States Novant Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at Novant Health. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Patient Scheduling: Schedule patient appointments in a timely and accurate manner, ensuring seamless communication with patients and healthcare providers.
  • Medical Records: Maintain accurate and up-to-date patient demographic information, insurance details, and medical records, adhering to strict confidentiality and data protection protocols.
  • Administrative Support: Provide administrative support to healthcare providers, including preparing patient charts, updating medical records, and performing various clerical tasks.
  • Communication: Develop and maintain effective communication with patients, healthcare providers, and other stakeholders, ensuring clear and concise information exchange.
  • Team Collaboration: Work collaboratively with the healthcare team to ensure seamless patient care and efficient office operations.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of clerical experience in a medical office setting, with a strong understanding of medical office software and procedures.
  • Skills: Excellent verbal communication skills, with the ability to interact with individuals of all cultures and levels of authority. Proficient in the use of medical office software, including EPIC systems, and basic medical terminology.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, reflecting your skills and experience.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on advancing your skills and expertise.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and patient-centered care.


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