Service Coordinator

7 hours ago


Wilmington, North Carolina, United States Ultimate Staffing Full time
{"title": "Service Coordinator", "description": "Job Summary

Ultimate Staffing is seeking a highly organized and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will be responsible for managing and coordinating service-related activities within our organization. This role involves providing excellent customer service, handling invoicing, scheduling technicians, and performing various administrative duties to ensure efficient service operations.

Key Responsibilities
  • Act as the primary point of contact for customers, addressing inquiries, complaints, and service requests.
  • Ensure customer satisfaction by providing timely and professional communication.
  • Coordinate and schedule service appointments for technicians based on availability and customer requirements.
  • Maintain the service calendar, ensuring efficient use of resources and minimal downtime.
  • Assist with resolving billing discrepancies and answer customer billing inquiries.
  • Maintain service records, job logs, and customer databases to ensure accurate documentation.
  • Assist with other general office duties as needed.
  • Serve as a liaison between customers, technicians, and internal teams to ensure smooth service operations.
Requirements
  • Proven experience in a customer service or administrative role, preferably in a service-related industry.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office (Word, Excel, Outlook); experience with scheduling or CRM software is a plus.
  • Attention to detail and problem-solving abilities.
  • Knowledge of invoicing and billing practices, a bonus.
What We Offer

Ultimate Staffing offers a competitive pay rate of $19 to $23 an hour, depending on experience. We are an equal opportunity employer and welcome applications from all qualified candidates. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.

", "lang_code": "en"}

  • Wilmington, North Carolina, United States Sephora Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will be responsible for supporting all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash...


  • Wilmington, North Carolina, United States Hoffman & Hoffman Inc Full time

    Job OverviewPosition Title: Service CoordinatorEmployment Type: Full-Time, Non-Exempt, eligible for overtimeReporting To: Area Manager, Dispatch ServicesRole Objective: The Service Coordinator is responsible for delivering exceptional customer service and providing comprehensive administrative assistance to the Administrative Services Manager and HVAC...


  • Wilmington, North Carolina, United States Hoffman & Hoffman Inc Full time

    Job OverviewPosition Title: Service CoordinatorEmployment Type: Full-Time, Non-Exempt, eligible for overtimeReporting To: Area Manager, Dispatch ServicesRole Objective: The Service Coordinator is responsible for delivering exceptional customer service and comprehensive administrative assistance to the Administrative Services Manager and HVAC service...


  • Wilmington, North Carolina, United States Hoffman & Hoffman Inc Full time

    Job OverviewPosition Title: Service CoordinatorEmployment Status: Full-Time, Non-Exempt, eligible for overtimeReporting To: Area Manager, Dispatch ServicesRole Objective: The Service Coordinator is responsible for delivering exceptional customer service and comprehensive administrative assistance to the Administrative Services Manager and HVAC service...


  • Wilmington, North Carolina, United States Knorr-Bremse Full time

    Job Title: Order Service CoordinatorWe are seeking a highly motivated and detail-oriented Order Service Coordinator to join our team at R.H. Sheppard Co. Inc., a leading manufacturer of components for the trucking and transportation industry.Job Summary:The primary responsibility of this position is to interact with customers to provide information in...


  • Wilmington, North Carolina, United States Novant Health Full time

    Job Summary:We are seeking a highly skilled Patient Services Coordinator III to join our team at Novant Health. As a key member of our administrative staff, you will be responsible for ensuring the timely and accurate recording of patient demographics, insurance information, and patient charges.Key Responsibilities:Record and update patient information in a...

  • Treatment Coordinator

    2 weeks ago


    Wilmington, North Carolina, United States Kids Dental Brands Full time

    About the RoleWe are seeking a highly organized and detail-oriented Treatment Coordinator to join our team at Kids Dental Brands. As a Treatment Coordinator, you will play a vital role in ensuring the smooth operation of our dental office.Key ResponsibilitiesCoordinate and schedule appointments for patientsConduct initial consultations with patients to...


  • Wilmington, North Carolina, United States EDSI Solutions Full time

    Position Overview:Annual Salary: $45,000Welcome to the Transition Services Program, where our primary mission is to equip high school students with disabilities for a successful transition after graduation.Key Attributes of an Exceptional Coordinator:Effective Communication Skills: The Coordinator serves as the program's representative within the community,...


  • Wilmington, North Carolina, United States Novant Health Full time

    Job Summary:We are seeking a highly skilled Patient Services Coordinator III to join our team at Novant Health. This role is responsible for ensuring the timely and accurate recording of patient demographics, insurance information, and patient charges. Additionally, the successful candidate will be responsible for scheduling patient appointments and...


  • Wilmington, North Carolina, United States Arena Technical Resources Full time

    Job SummaryArena Technical Resources is seeking a highly skilled Policy Services Representative to join our team. As a Policy Services Representative, you will be responsible for servicing our agent partners and policyholders, providing exceptional customer service, and ensuring seamless policy administration.Key ResponsibilitiesRespond to incoming calls and...


  • Wilmington, North Carolina, United States GFL USA Full time

    Job SummaryGFL USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide top-notch customer service and support to customers via various...


  • Wilmington, North Carolina, United States Pathfinder Wealth Consulting Full time

    Client Services AssociatePathfinder Wealth Consulting, a leading wealth management firm, is seeking a highly skilled Client Services Associate to join our team. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Onboard and maintain client accounts, ensuring...


  • Wilmington, North Carolina, United States Pathfinder Wealth Consulting Full time

    Client Services AssociatePathfinder Wealth Consulting, a leading wealth management firm, is seeking a highly skilled Client Services Associate to join our team. As a key member of our team, you will play a vital role in delivering exceptional client experiences and supporting our growth.Key Responsibilities:Onboard and maintain client accounts, ensuring...


  • Wilmington, North Carolina, United States Pathfinder Wealth Consulting Full time

    {"title": "Client Services Associate", "description": "Pathfinder Wealth Consulting: A Leader in Comprehensive Financial PlanningWe are seeking a highly skilled and motivated Client Services Associate to join our team at Pathfinder Wealth Consulting, a fast-growing wealth management firm. As a key member of our team, you will play a critical role in...


  • Wilmington, North Carolina, United States InStride Foot Full time

    Job SummaryInStride Foot is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesRegistration and Scheduling: Greet and...

  • Treatment Coordinator

    2 weeks ago


    Wilmington, North Carolina, United States Kids Dental Brands Full time

    Treatment Coordinator OpportunityWe are seeking a highly skilled and compassionate Treatment Coordinator to join our team at SMILE STRAIGHT ORTHO in WILMINGTON. As a Treatment Coordinator, you will play a vital role in ensuring the smooth operation of our dental office, providing exceptional patient care, and contributing to the success of our team.Key...


  • Wilmington, North Carolina, United States 100 Ocean Full time

    Front Desk Agent | 100 OceanJob Category: Front Desk Requisition Number: GUEST009027Job OverviewRole Summary:As a Front Desk Agent, you will be the heartbeat of our hotel, ensuring that every guest experience is memorable. Your primary responsibility will be to provide outstanding service from the moment guests arrive until their departure.Key...

  • MDS Coordinator

    1 week ago


    Wilmington, North Carolina, United States August Healthcare at Wilmington Full time

    {"title": "MDS Coordinator", "description": "Job SummaryWe are seeking a highly skilled MDS Coordinator to join our team at August Healthcare at Wilmington. The successful candidate will be responsible for coordinating the completion of Minimum Data Sets (MDS) and associated processes, ensuring accuracy and compliance with CMS regulations.Key...

  • MDS Coordinator

    1 week ago


    Wilmington, North Carolina, United States August Healthcare at Wilmington Full time

    About the RoleWe are seeking a highly skilled MDS Coordinator to join our team at August Healthcare at Wilmington. As a key member of our care team, you will play a critical role in ensuring the accuracy and completeness of Minimum Data Sets (MDS) and associated processes.Key ResponsibilitiesCoordinate the completion of MDS and associated processes to ensure...


  • Wilmington, North Carolina, United States Dartmouth College Full time

    Job SummaryTo ensure the smooth operation of the department, the Administrative Assistant III will coordinate and perform a wide variety of activities that increase department efficiency, expedite/coordinate the work of others, and ensure the department runs smoothly.Key ResponsibilitiesCoordinate and perform administrative tasks to support department...