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Patient Care Coordinator

2 months ago


Wilmington, North Carolina, United States Lower Cape Fear LifeCare Full time
Job Summary

The Hospice Care Assistant works under the supervision of a Registered Nurse to provide a variety of basic patient care activities to meet personal needs and comfort to patients. Care is based on the aide's level of registration and agency policies and procedures. The patient population can include newborns through geriatric patients. The aide assists in clerical and stocking duties for the department or agency. Performs other duties as assigned.

Primary Job Duties
  1. Competently performs a variety of basic patient care activities under the supervision of the RN to meet the personal needs and comfort of patients. The aide must have a competency evaluation by an RN every 14 days to evaluate services of aide.
  2. Completes a variety of clerical and stocking needs to assist with optimal department/agency safety and functioning.
  3. Appropriately documents and communicates all required information in accordance with agency policies and procedures.
  4. Organizes and performs work effectively and efficiently.
  5. Maintains and adjusts schedule to enhance team performance.
  6. Demonstrates positive interpersonal relations in dealing with all members of the team.
  7. Maintains and promotes customer satisfaction.
  8. Effectively demonstrates the mission, vision, and values of Lower Cape Fear LifeCare on a daily basis.
Job Specifications
  1. Education: High school diploma or equivalent. Completion of CNA course. Must attend 12 hours of in-service training supervised by a Registered Nurse on a rolling 12-month basis. Has not had a lapse of 24 consecutive months where the aide has not provided services for compensation.
  2. Licensure / Certifications: Current certification with State Board of Nursing, or current registration with Department of Facilities Service in the State of North Carolina.
  3. Experience: No prior experience required. Two years experience with hospice, home health or oncology preferred.
  4. Essential Technical / Motor Skills: Must be able to demonstrate sufficient dexterity to take patient's vital signs (blood pressure, temperature, etc.) and to measure patient intake and output. Ability to speak clearly for patient communication. Must be able to communicate and be literate in the English language.
  5. Interpersonal Skills: Ability to develop positive interaction with patients, families, physicians and staff to effectively care for the patients.
  6. Essential Physical Requirements: Assisting patients with activities of daily living that require pushing, moving, or lifting. Positioning of patients, giving patient's bath, ambulating patients requires much physical effort. Must be able to use proper body mechanics to lift at least 45 pounds. Ability to drive an automobile.
  7. Essential Mental Abilities: The ability to follow detailed and diverse instructions for assisting several patients in the daily living routine requires long and short-term memory.
  8. Essential Sensory Requirements: Must be able to visually assess patients. Utilize sight for documenting and ambulating patients. Utilize hearing to take blood pressures and effectively communicate with patients, families, physicians, and staff.
  9. Exposure to Hazards: Frequent exposure to blood and body fluids, infectious diseases, needle puncture wounds. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes.
  10. Other - Hours of Work: Must be available to work overnight 7 PM to 7 AM shifts. 36 hours weekly, Overtime only as approved.
  11. Population Served: All patient populations from infants through geriatric with life limiting illness.