Patient Service Representative
4 days ago
Wilmington Health is a multi-specialty medical practice committed to providing high-quality care to our community in Wilmington and Southeastern North Carolina. Our comprehensive approach to patient care is built on collaborative, evidence-based medicine.
Job SummaryWe are seeking a skilled Patient Representative to provide front office support in clinical areas. This role is responsible for greeting patients, managing appointments, and maintaining effective communication with the healthcare team.
Key Responsibilities- Greet and acknowledge patients in a professional and efficient manner
- Maintain effective communication and interact appropriately with the healthcare team
- Manage patient check-in and check-out processes, including sample management and demographic data entry
- Schedule and coordinate patient appointments, including eligibility verification and referral processes
- Answer incoming calls and take necessary action
- Maintain provider schedules and on-call schedules
- Perform other administrative tasks as required by the manager
- High School Diploma or GED Equivalent
- Full COVID-19 vaccination required
- Experience in Medical Office Administration
- BLS/CPR Certification
We are committed to providing equal opportunities to all applicants and employees, regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information, or any other protected class.
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