Cargo Claims Management Specialist
2 weeks ago
FreezPak Logistics is a premier provider of cold and dry storage solutions, recognized across the United States for our outstanding service and commitment to family-oriented business principles. Our mission is to deliver tailored and professional logistics services that distinguish us within the sector. As we expand our transportation capabilities through our new 3PL division in the Twin Cities, we are focused on enhancing our customer service and fostering innovation in supply chain management.
Position: Claims Processing ManagerKey Responsibilities:
- Oversee the entire freight claims process from start to finish
- Facilitate effective communication among all stakeholders
- Resolve claims and OS&D (Overages, Shortages, and Damages) issues efficiently
Qualifications:
- At least 5 years of experience in cargo claims and insurance processing
- In-depth understanding of cargo insurance policies and procedures
- Proven experience in managing total loss cargo damage claims
- Strong negotiation skills
- Capability to negotiate effectively with claimants
- Analytical mindset with the ability to perform under pressure
What We Offer:
- 401(k) plan with company matching
- Comprehensive dental, health, and vision insurance
- Paid Time Off (PTO)
- Commitment to Equal Opportunity Employment
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