Insurance Claim Specialist

2 months ago


Saint Paul, Minnesota, United States Travelers Full time
About the Role

We are seeking a highly skilled Claim Counsel to join our Bond & Specialty Insurance (BSI) team at Travelers. As a key member of our First-Party Claim Team, you will be responsible for conducting thorough investigations, analyses, and evaluations of claims to achieve superior customer service and optimize claim results.

Key Responsibilities
  • Follow operational policies to analyze, investigate, and resolve BSI claims of varying levels of severity with moderate supervision from claims management.
  • Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery strategies.
  • Obtain and maintain required adjusters' licenses.
  • Perform other duties as assigned.
Requirements
  • Five or more years of relevant legal or claim handling work experience.
  • Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor.
  • Ability to make sound decisions and negotiate terms and conditions within designated authority limit.
  • Strong verbal and written communication skills with the ability to clearly articulate coverage determinations.
  • Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics.
  • Ability to build and maintain effective and collaborative relationships with colleagues, customers, and business partners.
What We Offer
  • Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.


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