Auto Finance Training Specialist

2 weeks ago


Plano, Texas, United States myGwork - LGBTQ+ professionals & allies Full time
Position Overview

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

The Business Training Analyst within the Auto Finance division plays a crucial role in ensuring that credit personnel are well-versed in operational processes, credit standards, and procedural guidelines.

This position encompasses both the continuous education of current employees and the onboarding training for new recruits.

Furthermore, this role entails monitoring, documenting, and providing guidance on issues highlighted by Quality Analysts and Quality Control, as well as formulating action plans to maintain compliance with established procedures and standards.

Collaboration with teams in Risk Management, Procedures, Fair Lending, Compliance, and Product Development is essential for creating documentation and strategies that influence underwriting practices, including occasional projects that extend beyond routine responsibilities.

This position requires adaptability, exceptional organizational abilities, public speaking expertise, and proficiency in designing and delivering presentations. The role is primarily remote but necessitates in-office attendance twice a week.

Key Responsibilities
  • Conduct initial pre-screening interviews and participate in the selection process.
  • Facilitate New Hire Training sessions.
  • Identify and implement training and coaching opportunities.
  • Deliver monthly training on updates to Requirements and Procedures and other relevant topics.
  • Provide Action Plan Training as needed.
  • Develop training materials and resources.
  • Serve as a subject matter expert in underwriting practices.
Required Qualifications, Skills, and Capabilities
  • A minimum of 5 years of experience in auto credit.
  • Demonstrated analytical and research capabilities.
  • Ability to interpret and present data creatively.
  • Comprehensive understanding of Chase Auto Finance credit requirements and procedures.
  • Familiarity with federal credit regulations and fair lending laws.
  • Strong public speaking and presentation skills.
  • Self-motivated with excellent time management abilities.
Preferred Qualifications, Skills, and Capabilities
  • Proven experience with analytical tools; proficiency in Excel and PowerPoint is highly desirable.
  • Experience in hiring, interviewing, and training.
  • Solid understanding of the automotive industry and auto finance sector.


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