Social Services Coordinator

20 hours ago

New York, New York, United States Community Housing Innovations Full time
Job Summary

The Social Worker is a vital member of our human service team, responsible for developing and implementing service and care plans for residents to create a supportive and empowering environment that fosters stabilization, independence, and self-reliance, as well as skills development.

This role plays a key role in assessing resident needs, providing direct services, bridging residents to external service providers, and promoting healthy behaviors and practices amongst residents.

Key Responsibilities
  • Conduct comprehensive biopsychosocial assessments to identify immediate and long-term needs in healthcare, food and nutrition, childcare and youth education, employment and vocation, immigration and citizenship status, English language proficiency, trauma care and recovery, and other social needs as disclosed by residents.
  • Coordinate with Case Managers to design service and care plans that correspond to biopsychosocial assessments and address human, health, education, and employment, recovery, and stability needs.
  • Coordinate workshops and activities that enhance self-care and healthy habits, cultural and social adjustment, recovery, and stabilization, and English language acquisition.
  • Collaborate with external providers and organizations to assist residents with social and cultural adaptation, address social and human service needs, access preventive and remedial healthcare, and access to mental health services, including trauma recovery and therapeutic counseling.
  • Meet with residents in assigned caseload at least once a week to assess progress with service and care plans and modify plans as needed.
  • Coordinate with Case Managers to conduct weekly room inspections to ensure healthy hygiene and housekeeping practices.
  • Coordinate with Case Managers on discharge plans to ensure needed service linkages and referrals to community-based organizations are in place.
  • Develop and facilitate workshops and activities with external service providers, monitor resident engagement, and assess the impact of activities and workshops on individual residents and the general resident population.
  • Provide crisis intervention and de-escalation interventions as needed to ensure the safety of residents, staff, and visitors in the building.
  • Follow up with residents post-Priority 1 and 2 incidents and bridge residents to services as needed.
Requirements
  • Master's Degree in Social Work, LMSW preferred.
  • Three (3) years of experience in case management, counseling, or direct advocacy for clients in social service settings.
  • Experience with immigrants and immigration issues prioritized.
  • Excellent verbal and written communication skills.
  • Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
  • Basic competency in MS Word, Excel, Outlook, and the internet.
  • Experience with CARES, HOME, CAPS, and AWARDS prioritized.
  • Ability to formulate simple financial budgets.
  • Ability to make unit visits (walk distances, climb stairs, etc.).
  • Ability to prioritize, make appropriate decisions, and judgment calls.
About Community Housing Innovations

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.

We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

CHI employs a team of hard-working, compassionate people who want to give back to others in their community.

We are proud to offer a range of benefits, including generous paid time off, personal and sick days, health insurance, and more.

Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.

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