Social Impact Account Coordinator

5 hours ago

New York, New York, United States Align Social Impact Full time
About the Role

We are seeking a highly skilled and experienced Social Impact Account Coordinator to join our team at Align Social Impact. As a key member of our team, you will play a critical role in supporting client account management and relations, research, operations, and deliverables for some of the world's most influential organizations and individuals.

Key Responsibilities
  • Lead account coordination, workplan management, and deliverables completion for up to six Align client accounts.
  • Grow Align clients' media presence and steward media and influencer relationships, building interest in and coverage of client and firm projects.
  • Proactively identify account challenges, assets, and opportunities that are aligned with client and firm goals and priorities.
  • Serve as primary client account communications liaison, compose correspondence, and manage responses, oversee project or client budgets, and update all databases and trackers as needed.
  • Develop client decks, talking points, and issue area briefs on relevant topics and events for the firm and its clients.
  • Develop articles, presentations, research briefs, event concepts.
  • Support the management of all account and creative projects, including program designs, campaign launches, website builds, photoshoots, influencer campaigns, etc.
  • Ensure all contacts are captured, uploaded to client CRM systems, and followed up on promptly; evaluate the quality of the opportunity and report on next steps.
  • Lead on special projects for accounts and for the firm as needed.
Requirements
  • 3+ years of experience leading, managing, or consulting on social impact projects, teams, or efforts and holding progressively more responsibility in coordinator, associate, or related roles.
  • Past experience or role on projects efforts related to global CSR or ESG efforts or complex social impact initiatives on issues related to sustainability, the SDGs, sustainability, diversity, equity, and inclusion, or philanthropy.
  • Demonstrated knowledge and proficiency with communications, project management, and research technologies.
  • Familiarity with social media platforms and social media marketing.
  • 3+ years of project management or junior leadership expertise with experience developing, planning, and successfully implementing new projects, campaigns, processes, projects, or initiatives from scratch.
  • 2+ years of experience building and supporting partnerships, programs, or campaigns with diverse stakeholders or partners (ex: talent, government champions, private sector partners, philanthropists, and/or NGOs).
  • Proven research skills and translational writing capacity for highly technical partners, clients, or initials to communicate programs in a manner that is real, relatable, and impactful.
  • Willingness to learn Align's standards for client relations and client service, research, and project management, and partnership building.
  • Outstanding written and verbal communication and project management skills.
  • Expertise in using project management tools and systems to support Align operations (communications, social media, database management, etc.).
  • Bachelor's degree in social impact-related field.
  • Willingness and ability to travel, within the US and internationally.
  • Willingness to work EST hours (8:30 AM - 5:30 PM ET).
Preferred Skills & Experience
  • Understanding of the global social impact and philanthropic landscape and some experience working on or with advocacy, sustainability, or issue area campaigns.
  • Familiarity, relationships, and experience working with NGOs, civil society, and/or policy- or advocacy-related organizations.
  • Bilingual.
  • Agency experience a plus.
About Align Social Impact

With more than two decades of experience in the social impact sector, our expert team of diverse leaders works at the intersection of research, communications, culture, philanthropy, and social change. On a mission to drive community, business, and social outcomes through communications and storytelling, advocacy campaigns, systems improvement, and transformational partnerships, Align Social Impact is a women-owned business with offices in New York City and Amsterdam. Tailored to support brands, nonprofits, foundations, and talent, our firm's core service offerings fall into five distinct but interconnected pillars: Philanthropy & Partnerships; Impact Strategy & Organizational Development; Policy, Advocacy & Campaigns; and Communications, Thought Leadership & Events. We're honored to work with some of the world's most inspiring and influential organizations and individuals to accelerate impact in ways that can be felt and measured in support of our shared vision of a just, inclusive, and vibrant world where people, planet, and culture thrive.

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