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Patient Services Representative
2 months ago
Wentworth Health Partners (WHP) is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.
We value people who contribute to patient-centered care that enhances community health. Our team recognizes and rewards those who share our values and transform patients' lives.
The OpportunityWe are seeking a full-time Patient Services Representative to support our General Surgery team. This role is responsible for administrative support, ensuring teams deliver a high-quality experience that exceeds patients' expectations.
The ideal candidate will have 2-4 years' experience in healthcare or customer service, preferably in a medical office setting. Strong computer skills and knowledge of medical terminology are preferred.
Responsibilities- Schedule appointments and manage patient flow
- Check-in and check-out patients, collecting co-payments and assisting with pre-visit paperwork
- Field incoming telephone calls and route appropriately
- Perform referral/diagnostic/lab orders processing duties
- Provide general support to practice leadership, clinicians, and peers
High School Diploma or equivalent required. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
