Patient Access Representative

4 weeks ago


Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Wentworth-Douglass Hospital. As a Patient Access Representative, you will be responsible for scheduling and registering patients for services, ensuring accurate and efficient processing of patient information.

Key Responsibilities
  • Scheduling and Registration: Schedule and register patients for services, ensuring accurate and efficient processing of patient information.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
  • Insurance Verification: Verify patient insurance coverage and benefits, ensuring accurate and efficient processing of patient information.
  • Medical Records: Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements and hospital policies.
  • Communication: Communicate effectively with patients, families, and healthcare providers, ensuring clear and concise communication of patient information.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum of 6 months experience in a customer service or healthcare setting preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer applications and systems.
What We Offer

Wentworth-Douglass Hospital offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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