Customer Service Representative
3 weeks ago
At U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service, ensuring that our customers receive the help they need on their journeys. Your duties will include inspecting and maintaining equipment, assisting customers with U-Haul products and services, and using smartphone-based U-Scan technology to manage rentals and inventory.
Responsibilities:
- Assist customers with U-Haul products and services
- Use U-Scan technology to manage rentals and inventory
- Inspect and maintain equipment
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer customer questions and educate them on products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fulfill other duties as assigned
Requirements:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
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Customer Service Representative
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