Patient Access Representative, Behavioral Health Specialist

4 weeks ago


Dover, New Hampshire, United States Mass General Brigham Full time
About Us

Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions.

Our network offers primary care, specialty care, and other services at locations throughout the New Hampshire and Southern Maine Seacoast Region.

The Opportunity

We are seeking a full-time, 40-hour Patient Access Representative to join our team. This is an in-person position located at 798 Central Ave, Dover, NH.

The ideal schedule is Monday-Friday 8:30am-5pm, or the team can accommodate 8:00am-4:30pm if needed for flexibility.

Responsibilities
  • Manage in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS).
  • Provide exceptional customer service with both internal and external customers.
  • Create new patient medical records, verify insurance eligibility, collect demographic information, and offer applicable documents.
  • Hold in-depth financial conversations with patients to provide cost transparency and improve financial success of the organization.
Qualifications
  • High School Diploma or equivalent, or equivalent experience minimum of 1 year working in a customer service setting required.
  • Minimum of 6 months experience working in a customer service setting, and/or clerical experience, or equivalent education required.
  • Possess a high level of empathy and compassion for individuals struggling with both mental health and substance use disorders.
  • Have a general disposition that people would describe as caring.
  • Previous experience in a healthcare setting, preferably in a hospital setting.
  • Demonstrated knowledge of medical terminology and insurance authorization preferred.
  • Strong computer skills.

Mass General Brigham is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees.



  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.The OpportunityWe are seeking a full-time Patient Access...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Wentworth-Douglass Hospital(WDH). As a Patient Access Representative, you will be responsible for scheduling and registering patients for services, verifying insurance eligibility, and collecting demographic information.Key...


  • Dover, New Hampshire, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Mass General Brigham. As a Patient Access Representative, you will be responsible for scheduling and registering patients for services, providing exceptional customer service, and ensuring accurate and efficient registration processes.Key ResponsibilitiesUtilize...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Wentworth-Douglass Hospital. As a Patient Access Representative, you will be responsible for scheduling and registering patients for services, ensuring accurate and efficient processing of patient information.Key ResponsibilitiesScheduling and Registration: Schedule...


  • Dover, New Hampshire, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Mass General Brigham. As a key member of our healthcare team, you will be responsible for scheduling and registering patients for services, providing exceptional customer service, and ensuring accurate and efficient registration processes.Key...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth-Douglass Hospital, a member of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.Our TeamOur Wentworth Health Partners Great Bay Mental...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital Full time

    Job Summary: We are seeking a skilled Patient Access Specialist to join our team at Wentworth-Douglass Hospital, an affiliate of Mass General Brigham. As a Patient Access Specialist, you will play a critical role in supporting patient care, research, and teaching.Key Responsibilities:Provide exceptional patient service and support to patients and...

  • Clinical Psychologist

    4 weeks ago


    Dover, New Hampshire, United States LifeStance Health Full time

    Unlock Your Potential as a Clinical Psychologist at LifeStance HealthAre you a passionate and dedicated Clinical Psychologist looking to make a meaningful impact in the lives of others? Do you thrive in a dynamic and supportive environment that values clinical excellence and patient care? If so, we invite you to explore this exciting opportunity to join our...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth-Douglass Hospital (WDH) is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.We value people who contribute to patient-centered care that enhances community health. We recognize...


  • Dover, New Jersey, United States Prime Healthcare Full time

    Company OverviewPrime Healthcare is a leading provider of safe, high-quality, compassionate care, serving the communities of Morris, Warren, and Sussex counties. With a network of hospitals and healthcare facilities, Prime Healthcare is committed to its core values of quality, compassion, and community.SalaryThe estimated annual salary for this role is...


  • Dover, New Hampshire, United States Mass General Brigham Full time

    About UsWentworth Health Partners, an affiliate of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.We value people who contribute to patient-centered care...


  • Dover, New Jersey, United States Saint Clare's Health Full time

    About the RoleSaint Clare's Health is seeking a highly skilled Registered Nurse to join our Behavioral Health team. As a Registered Nurse, you will play a vital role in providing exceptional patient care and contributing to our mission of delivering high-quality, compassionate care.ResponsibilitiesProvide direct patient care, including administering...


  • Dover, New Hampshire, United States Community Partners Full time

    Community Partners is seeking a motivated and detail-oriented individual to join our team as a Behavioral Health Intern. As a member of our team, you will have the opportunity to gain hands-on experience in behavioral health services and support individuals in achieving their goals.Responsibilities:Assist in the development and implementation of behavioral...


  • Dover, New Hampshire, United States Community Partners, Inc. Full time

    At Community Partners, Strafford County's premier behavioral health and developmental services provider, we are dedicated to linking people to the long-term supports and services they need to live a full life in their community. Our comprehensive services include mental health care, individualized services for persons with developmental disabilities, and...


  • Dover, New Jersey, United States Zufall Full time

    Job SummaryZufall Health is seeking a highly skilled and customer-focused Patient Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient service, ensuring a positive experience for all visitors, and supporting the mission and vision of our organization.Key ResponsibilitiesProvide...


  • Dover, New Hampshire, United States Access Healthcare Full time

    Job Opportunity: Travel Nurse RN OncologyAccess Healthcare is seeking a skilled travel nurse RN to fill a position in our Oncology department.Key Responsibilities:Provide high-quality patient care as a registered nurse in the Oncology unit.Collaborate with the healthcare team to ensure seamless patient care.Develop and implement individualized care plans to...


  • Dover, New Hampshire, United States Partners HealthCare Full time

    We are seeking a skilled Dietary Support Specialist to join our team at Wentworth-Douglass Hospital, an affiliate of Mass General Brigham.As a Dietary Support Specialist, you will play a vital role in supporting patient care, research, teaching, and service to the community.We value diversity, equity, and inclusion in our organization and strive to reflect...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions. Our network offers primary...


  • Dover, New Hampshire, United States LifeStance Health Full time

    About the RoleWe are seeking a Licensed Therapist to join our clinical team at LifeStance Health. As a critical part of our team, you will work with adult and/or child and adolescent populations to provide high-quality behavioral healthcare.What We OfferFlexible work schedulesCompensation Range up to $105,000-$130,000Telemedicine and in-person...

  • Physical Therapist

    3 weeks ago


    Dover, New Hampshire, United States Partners HealthCare Full time

    About Us:We are a dynamic physical therapy practice that incorporates evidence-based practice into treatment of clients with orthopedic and sports-related injuries. Our state-of-the-art facility includes an on-site sports performance center, aquatic center, and cutting-edge technology. Our clinical team encourages collaboration with fellow physical...