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Pet Store Lead

2 months ago

Portland, Oregon, United States Mud Bay Full time
About the Role

Mud Bay is seeking a highly skilled and experienced Store Lead to join our team. As a Store Lead, you will be responsible for leading a team of retail staff to provide a happy, educational, and fun experience for all who visit our stores.

Key Responsibilities
  • Customer Experience: Provide complete, holistic solutions that promote long-term health for dogs and cats, while ensuring that staff members are doing the same.
  • Team Leadership: Contribute to sales growth by making decisions based on good judgment and Mud Bay's mission and values.
  • Store Operations: Lead, train, and work with team to maintain the cleanliness, organization, and attractiveness of store's sales and support areas.
  • Inventory Management: Lead, train, and work with team to maintain inventory by continuously and accurately receiving, rotating, restocking, and facing the store.
  • Communication: Communicate with the manager and leadership team frequently to provide useful information ensuring the growth of staff's abilities, performance, and needs.
Requirements
  • 2+ years of proven leadership experience or equivalent.
  • Has a high school diploma, GED, or equivalent.
  • Delegation, coaching, and mentoring others through tasks.
  • Ability to give and receive feedback.
  • Ability to identify top business and people needs and prioritize.
  • Must be 18 years or older.
  • Ability to lift to 45 pounds.
  • Experience leading a team required.
  • Competent with basic math, comfortable using computers, calculators, and 10-keys.
  • Has a passion to continuously learn about dogs, cats, and small animals.
  • Instinctively gracious: genuinely enjoys making others feel welcome.
  • Highly accountable: follows through on commitments.
  • Has integrity: says and does what she or he believes to be right.
  • Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes.
  • A self-starter, but happy to take direction and learn from others.
  • A team player: contributes to the happiness and effectiveness of co-workers.
  • Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers, and Mud Bay.
  • Interested in building a career with Mud Bay.