Current jobs related to Lead Customer Service Representative - Portland, Oregon - Bethany Family Pet Clinic

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States Providence Service Full time

    About the RoleAs a Customer Support/HME Sales Representative at Providence Home Services Oregon, you will play a vital role in providing exceptional service to our patients and customers. Your primary responsibility will be to perform 'service order resolution' activities on accounts for Providence HME Satellite sales facilities.We are committed to...

  • Customer Service Representative

    3 weeks ago

    Portland, Oregon, United States Providence Health & Service Full time

    Job Title: Customer Service RepresentativeProvidence Health & Services is seeking a Customer Service Representative to join our team. As a key member of our Home Medical Equipment (HME) team, you will be responsible for providing exceptional customer service to patients and healthcare providers.Key Responsibilities:Respond to customer inquiries and resolve...

  • Lead Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States Bethany Family Pet Clinic Full time

    Lead Customer Service RepresentativeWe are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Bethany Family Pet Clinic. As a key member of our front office team, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their...

  • Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Elena Pleshakov - State Farm Agent Full time

    As a Customer Service Representative with Elena Pleshakov - State Farm Agent, you will be responsible for delivering exceptional customer experiences and cultivating positive relationships with clients.Key responsibilities include generating leads, scheduling appointments, and guiding customers in selecting the right insurance and financial service products...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States The LaSalle Group Full time

    Customer Service RepresentativeLaSalle Network is a leading provider of direct hire and temporary staffing services. Our client is seeking a highly skilled Customer Service Representative to support their growing business and new clients.Key Responsibilities:Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within...

  • Customer Service Representative

    1 month ago

    Portland, Oregon, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States Avis Budget Group Full time

    Customer Service RepresentativeThis is an exciting opportunity to join our team at Avis Budget Group as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience.Key Responsibilities:Assist customers with rental and return...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States Enterprise Mobility Inc Full time

    Customer Service RepresentativeEnterprise Mobility Inc is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring a smooth and efficient rental experience.Key Responsibilities:Provide personalized service to customers,...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States C&R Management Group LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at The Jeffrey Apartments in SW Portland. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our community.Key Responsibilities:Monitor the property overnight, walking the grounds hourly...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States SERVPRO Full time

    Job Summary SERVPRO is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner. Key Responsibilities Answering phone calls and...

  • Customer Service Representative

    3 weeks ago

    Portland, Oregon, United States Ferguson Enterprises Full time

    Ferguson Enterprises is seeking a skilled Customer Service Representative to join our team in the showroom. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers on the showroom floor, providing personalized service and support.Work closely with...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States IAA Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at IAA, an RB Global, Inc. company. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through various communication channels.Key ResponsibilitiesProvide customer support services via phone, email,...

  • Customer Service Representative

    3 weeks ago

    Portland, Oregon, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.Key...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States Enterprise Holdings Full time

    Customer Assistance Representative Sr Job DescriptionOverview:Enterprise Mobility, a leading provider of car rental services, is seeking a highly skilled Customer Assistance Representative Sr to join our team. As a key member of our branch team, you will provide exceptional customer service, support internal and external customers, and contribute to the...

  • Customer Service Representative

    3 weeks ago

    Portland, Oregon, United States SP+ Full time

    We are seeking a skilled Customer Service Representative to join our team at the Portland Airport. As a representative of SP+, you will be responsible for providing excellent customer service to our clients.Key Responsibilities:Process payments for parking servicesOperate a cash register and calculate transactionsResolve customer complaints and answer phone...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States TEKsystems Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to inbound and outbound calls in a timely and professional mannerProvide...

  • Customer Service Representative

    4 weeks ago

    Portland, Oregon, United States PostNet Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating our point-of-sale system, and assisting customers with all store services and products.Key...

  • Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team at SERVPRO of Southwest Portland. As a key member of our restoration team, you will be responsible for coordinating and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.Key...

  • Customer Service Representative

    3 weeks ago

    Portland, Oregon, United States Sherwin-Williams Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely...

Lead Customer Service Representative

2 months ago

Portland, Oregon, United States Bethany Family Pet Clinic Full time
Lead Customer Service Representative

We are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Bethany Family Pet Clinic. As a key member of our front desk team, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their pets.

Responsibilities:
  • Maintain and uphold the core values and mission statement of Bethany Family Pet Clinic.
  • Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
  • Answer phones promptly and professionally, using a multi-line phone system to answer client inquiries and provide knowledgeable advice on animal care and veterinary services.
  • Screen and route calls to appropriate staff, take and deliver messages, and pull medical records for staff to properly document information.
  • Schedule appointments and surgeries according to hospital scheduling guidelines and make confirmation calls.
  • Note details discussed during client conversations in medical records, including date, time, key points, and required information.
  • Train new employees using a level training method.
  • Foster collaborative relationships with other team members and departments.
  • Enter accurate charges, explain invoices, and echo doctor's recommendations when checking out clients.
  • Collect payment, process credit cards, and verify client eligibility for charge accounts.
  • Balance the cash drawer at the end of each day.
  • Check medical and computer records for accurate client information and scan new documents to patient records.
  • Fill prescription refill forms and provide routine administration instructions to clients.
  • Advise clients on flea/tick preventatives, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, and home dental products.
Qualifications:
  • High school diploma or equivalent.
  • Prior experience in customer service/reception in the veterinary field required.
  • Demonstrated commitment to Bethany Family Pet Clinic's core values.
  • Computer knowledge required, including keyboarding and use of communication tools (email/internet).
  • Working knowledge of veterinary terminology, including pronunciation, spelling, and meaning.
  • Excellent spelling and grammar skills.
  • Ability to handle varied and sometimes difficult conditions, including emotional situations, unpleasant odors, noises, and animal excrement.
  • Ability to display tact and respect with clients and team members, even in busy or hectic situations.
  • Ability to conduct oneself in a confident, calm, and professional manner with clients and staff in stressful situations.
  • Genuine liking for animals and their owners and working in an animal care field.