Galaxy Park Guest Experience Ambassador
2 months ago
Job Summary:
The Galaxy Park Guest Services Representative is a key member of the AEG - Anschutz Entertainment Group team, responsible for delivering exceptional guest experiences at Galaxy Park. As a Guest Services Representative, you will be the first point of contact for guests, providing information and assistance to ensure a memorable and enjoyable visit.
Key Responsibilities:
- Monitor entry to the venue and provide programming and facility information to guests
- Handle guest inquiries and provide solutions to any issues that may arise
- Collaborate with other departments to ensure seamless guest experiences
- Provide excellent customer service and respond to guest feedback
- Stay up-to-date with park events and activities to provide accurate information to guests
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and conflict resolution skills
- Knowledge of customer service principles and practices
- Ability to work a varied schedule, including evenings and weekends
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A fun and inclusive team culture
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