Galaxy Park Guest Experience Ambassador

2 months ago


Long Beach, California, United States AEG - Anschutz Entertainment Group Full time

Job Summary:

The Galaxy Park Guest Services Representative is a key member of the AEG - Anschutz Entertainment Group team, responsible for delivering exceptional guest experiences at Galaxy Park. As a Guest Services Representative, you will be the first point of contact for guests, providing information and assistance to ensure a memorable and enjoyable visit.

Key Responsibilities:

  • Monitor entry to the venue and provide programming and facility information to guests
  • Handle guest inquiries and provide solutions to any issues that may arise
  • Collaborate with other departments to ensure seamless guest experiences
  • Provide excellent customer service and respond to guest feedback
  • Stay up-to-date with park events and activities to provide accurate information to guests

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and conflict resolution skills
  • Knowledge of customer service principles and practices
  • Ability to work a varied schedule, including evenings and weekends

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and inclusive team culture


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