Guest Services Ambassador

2 days ago


Long Beach, California, United States Aeg Worldwide Inc Full time
About AEG Worldwide Inc

AEG has been a leader in the sports and live entertainment industry for over 20 years, hosting over 160 million guests annually and presenting over 22,000 events worldwide. Our commitment to innovation, artistry, and community drives us to create memorable experiences that inspire the world.

Job Summary

The Guest Services Representative plays a vital role in providing exceptional guest experiences at the Dignity Health Sports Park. This includes monitoring entry, providing guest escorts, and ensuring seamless access to various spaces within the facility.

Key Responsibilities
  • Deliver outstanding guest services by attending to their needs and ensuring a positive experience.
  • Respond to guest inquiries, provide information, and offer directions as needed.
  • Scan and verify tickets at entry gates to maintain accurate access control.
  • Manage ticket access points to ensure guests are directed to the correct areas.
  • Assist guests with seating issues and resolve problems efficiently.
Requirements
  • A minimum of a High School Diploma or equivalent.
  • 0-1 year of related work experience in the sports/entertainment venue environment.
  • Ability to work evenings, weekends, and holidays.
  • Capacity to stand for extended periods and withstand various weather conditions.
  • Excellent customer service skills.
Compensation

$18.50 per hour.

AEG reserves the right to modify the employee's job description at any time during the employment relationship.



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