Customer Service Ambassador

4 weeks ago


Redondo Beach, California, United States Pacifica Hotels Full time

Customer Service Ambassador

The Redondo Beach Hotel is seeking a skilled Customer Service Ambassador to provide exceptional guest experiences. Key responsibilities include:

  • Maintaining a friendly and courteous demeanor at all times.
  • Communicating effectively with guests and team members.
  • Greeting arriving guests and completing check-in procedures.
  • Facilitating guest departures and closing guest accounts.
  • Calculating and posting monies, receipts, and guest accounts.
  • Answering inquiries and accepting reservations.
  • Maintaining good guest relations and staying informed about in-house and area functions.
  • Operating PBX equipment and controlling cash and credit transactions.
  • Processing guest mail, messages, and faxes.
  • Contributing to department communications and operations.
  • Providing assistance to other team members and departments.

Benefits and Perks

The Redondo Beach Hotel offers a range of benefits and perks, including:

  • Health benefits, including medical, dental, and vision insurance.
  • 401k and vacation and sick leave.
  • Team Member Travel Program.
  • Quarterly team building and community volunteer opportunities.

Salary

$17.00-$18.00/hr.



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