Customer Service Ambassador
4 weeks ago
Customer Service Ambassador
The Redondo Beach Hotel is seeking a skilled Customer Service Ambassador to provide exceptional guest experiences. Key responsibilities include:
- Maintaining a friendly and courteous demeanor at all times.
- Communicating effectively with guests and team members.
- Greeting arriving guests and completing check-in procedures.
- Facilitating guest departures and closing guest accounts.
- Calculating and posting monies, receipts, and guest accounts.
- Answering inquiries and accepting reservations.
- Maintaining good guest relations and staying informed about in-house and area functions.
- Operating PBX equipment and controlling cash and credit transactions.
- Processing guest mail, messages, and faxes.
- Contributing to department communications and operations.
- Providing assistance to other team members and departments.
Benefits and Perks
The Redondo Beach Hotel offers a range of benefits and perks, including:
- Health benefits, including medical, dental, and vision insurance.
- 401k and vacation and sick leave.
- Team Member Travel Program.
- Quarterly team building and community volunteer opportunities.
Salary
$17.00-$18.00/hr.
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