Galaxy Park Guest Experience Ambassador

6 days ago


Long Beach, California, United States Aeg Worldwide Inc Full time
Galaxy Park Guest Services Representative

AEG Worldwide Inc is seeking a highly motivated and customer-focused Guest Services Representative to join our team at Galaxy Park. As a key member of our front-line staff, you will be responsible for delivering exceptional guest experiences, ensuring seamless operations, and providing top-notch customer service.

Key Responsibilities:
  • Guest Experience: Welcome guests to the venue, provide programming and facility information, and handle guest inquiries in a professional and courteous manner.
  • Customer Service: Act as the first point of contact for guest inquiries and client issues, escalating to supervisors when necessary.
  • Operations: Process POS transactions, assist with setup and breakdown of equipment, and maintain a safe and clean environment for guests.
Requirements:
  • Education: High School Diploma or equivalent.
  • Experience: 1-2 years of related work experience.
  • Skills: Excellent customer service skills, ability to operate basic office equipment, and working knowledge of computer operations.
  • Physical Demands: Ability to stand consistently for 6 hours, withstand various weather elements, and lift up to 50 lbs.
What We Offer:

A competitive salary of $18.50, opportunities for growth and development, and a dynamic work environment.



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