Restaurant Ambassador
3 weeks ago
Key Responsibilities:
• Greet incoming and departing guests warmly with a genuine smile and eye contact
• Escort guests to assigned dining areas, putting them on a waiting list as necessary
• Announce waiter's name
• Provide guests with menus and answer any initial questions
• Seating guests at tables or in waiting areas
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
• Engaging with guests to ensure they're happy with food and service
• Responding to complaints and helping to resolve them
• Answering phone calls, taking reservations and answering questions
• A knowledge of the menu
• Helping out with other positions in the restaurant as needed
• Providing great customer service
Requirements:
• Comfortable standing for long periods
• Ability to manage a busy shift
If you are a friendly and attentive individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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