Bilingual Cashier/Sales Representative
1 week ago
Job Overview
Seeking Bilingual (English/Spanish) candidates.
The Bilingual Cashier/Sales Associate plays a crucial role in enhancing customer satisfaction and driving sales. This position is dedicated to providing friendly and proactive assistance to customers, ensuring that all merchandise areas are well-organized, visually appealing, and inviting for shoppers.
Key Responsibilities:
PRIMARY DUTIES:
• Take initiative in improving the customer experience throughout the store. Prioritize customer service by addressing customer needs and offering suitable solutions.
• Familiarize yourself with the benefits of loyalty programs, credit options, and warranty plans.
• Welcome customers in a professional and engaging manner, supporting local initiatives related to customer loyalty.
• Process customer transactions accurately and efficiently using point-of-sale systems, including sales, returns, and exchanges according to established procedures.
• Assist customers in locating products by guiding them through the store and helping with product selection.
• Maintain the sales floor to national merchandising standards, ensuring it is well-stocked, clean, and organized for customers.
• Collaborate with store leadership to resolve customer issues effectively.
• Perform merchandise support tasks during non-peak hours, such as maintaining fitting rooms and organizing merchandise.
• Stay informed about upcoming events, product updates, and company initiatives to enhance the customer shopping experience.
• Adhere to merchandise protection standards and ensure the department is always ready for customers.
• Undertake additional duties as assigned.
REQUIRED QUALIFICATIONS:
• Basic reading, arithmetic, and communication skills.
• Ability to stand for extended periods.
• Capable of lifting and handling merchandise weighing up to 50 lbs.
• Engage in various physical movements as required by the role.
• Basic internet navigation skills.
PREFERRED QUALIFICATIONS:
• Previous retail experience.
• Strong organizational skills.
JOB REQUIREMENTS:
• High school diploma or equivalent.
• Less than one year of relevant experience.
• Must be 16 years of age or older.
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