Insurance Account Manager

5 hours ago


Van Nuys, California, United States Marsh & McLennan Companies Full time
Account Manager - Personal Lines Insurance

We are seeking a highly skilled and experienced Account Manager to join our Personal Lines Insurance team. As an Account Manager, you will be responsible for providing exceptional customer service and driving business growth through strategic account management.

Key Responsibilities:
  • Provide high-quality service to customers and cross-sell within the existing book of business
  • Act as the day-to-day liaison between the insurance company and designated accounts managed by Account Executives/Sr. Account Executives/Producers
  • Perform daily servicing of customers, including addressing coverage issues, contract analysis, exposure analysis, and issuing auto ID cards
  • Handle all inside service work associated with client accounts, including endorsement activity, routine coverage questions, problem-solving, renewal control, and preparation of formal proposals
  • Coordinate with and defer to Account Executives/Sr. Account Executives/Producers on strategic account issues and potential problems
  • Ensure the successful fulfillment of Standard Operating Procedures and Guidelines (SOG's)
Requirements:
  • Experience in all areas of Personal Lines insurance
  • Knowledge of underwriting and rating procedures for all types of personal lines policies
  • Ability to quote new business and renewal options to every client
  • Proficient in MS Office Suite (Word, Excel, Outlook) and Agency Management System (i.e., EPIC, AMS 360)
  • College degree preferred (high school diploma required)
  • Current California Department of Insurance License
What We Offer:
  • Competitive total rewards package, including health and welfare benefits, tuition assistance, 401K savings, and other retirement programs
  • Opportunities for professional development and growth
  • A collaborative and inclusive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.



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