Customer Service Representative

2 weeks ago


Fond du Lac, Wisconsin, United States Batteries Plus Bulbs Full time

Join Our Team at Batteries Plus Bulbs

Batteries Plus Bulbs, a leading franchise in the battery and lighting industry, is seeking part-time customer-focused individuals to enhance our retail operations.

Your Role: As a Customer Service Representative, you will be the face of our brand, providing expert knowledge and tailored solutions that set us apart from competitors.

Key Responsibilities:

  • Assist customers with their inquiries and provide information on our extensive range of products.
  • Perform technical tasks including the replacement of screens and batteries on mobile devices.
  • Engage in key cutting and reprogramming of key fob remotes.

We value diversity and welcome applicants from all backgrounds. Whether you are embarking on your career journey, transitioning to a new path, or seeking flexible work options later in life, we offer comprehensive training in device repair and opportunities for a balanced work-life schedule.

Qualifications:

  • High school diploma or equivalent preferred.
  • Previous experience in customer service or sales is advantageous.
  • Ability to quickly learn our electronic retail systems.
  • Demonstrated technical aptitude for working with small components.
  • Strong communication and interpersonal skills.
  • Valid driver's license and clean driving record preferred for driving roles.
  • Physical ability to lift items weighing over 50 lbs.

About Us:

Batteries Plus Bulbs is the largest and fastest-growing franchise in the battery, lighting, phone repair, and key fob replacement sectors, boasting a network of over 720 locations nationwide. We pride ourselves on our hard work and the fun we have while serving our customers.

Our mission is to deliver exceptional customer satisfaction, build trust, and drive business growth while fostering a supportive environment for our team members.

Equal Opportunity Employer



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