Customer Service Representative

2 days ago


Fond du Lac, Wisconsin, United States PM of Fond Du Lac Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Crew Member at PM of Fond du Lac. As a Crew Member, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Customer Service: Greet all guests in a friendly and welcoming manner, answer questions about menu items, and resolve any customer complaints in a professional and courteous manner.
  • Food Preparation: Prepare and serve food to guests, including pizzas, salads, and other menu items, in a timely and efficient manner.
  • Cleanliness and Safety: Maintain a clean and safe work environment, including the kitchen, dining area, and restrooms, by following proper cleaning and sanitation procedures.
  • Teamwork: Work collaboratively with other team members to ensure seamless service and a positive customer experience.
Requirements:
  • Education: High school diploma or equivalent preferred.
  • Food Safety Certification: Food Handlers Card and/or Serve Safe Certified preferred.
  • Communication Skills: Effectively read, speak, write, and communicate with guests and team members.
  • Physical Demands: Regularly required to stand and walk, use hands to finger, handle, or feel, reach with hands and arms, and occasionally bend and stoop, kneel, or crouch.


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