Coffee Service Specialist

1 week ago


Fond du Lac, Wisconsin, United States Scooters Coffee - Fond du Lac 844 Full time
Job Overview

Join the team at one of America's rapidly expanding drive-thru coffee franchises

Are you someone who enjoys creating positive experiences for others? If you're seeking a role that combines fun and excitement with work, you've come to the right place. Earning a paycheck is important, but the joy of your job and the anticipation of coming to work make all the difference.

We are on the lookout for enthusiastic, energetic, and friendly individuals who thrive in a team environment. Bring your vibrant personality, and we will guide you on your journey to becoming a Certified Coffee Service Specialist.

We have flexible opportunities available, whether you prefer early mornings, midday, evenings, or weekends. If you're interested in part-time work or looking to build a career with us, we would love to connect

WHAT WE OFFER:

  • A dynamic and enjoyable work atmosphere
  • Opportunities for advancement (with plans to open 20 new locations in the coming years)
  • Flexible scheduling options (both part-time and full-time available)
  • Complimentary specialty beverage during your shift
  • Employee discounts on all drinks, food, and merchandise
  • Competitive hourly pay plus tips

The Coffee Service Specialist is responsible for delivering an exceptional customer experience through quick, friendly service and high-quality products. This position entails performing all duties in alignment with company standards and ensuring compliance with food safety and sanitation protocols.

KEY RESPONSIBILITIES:

  • Warmly greet and engage with every customer
  • Encourage questions and provide insights about our offerings
  • Promote gift cards and additional products
  • Process orders and payments efficiently and courteously
  • Manage cash transactions according to established procedures
  • Prepare and serve all customer orders following recipe and presentation guidelines
  • Ensure timely delivery of products while identifying each order
  • Maintain cleanliness and functionality of all equipment
  • Restock workstations and supplies to optimize workflow
  • Keep both coworker and customer areas tidy
  • Show genuine appreciation to every customer

QUALIFICATIONS:

  • A passion for customer service and connecting with people
  • Ability to work collaboratively in a team setting
  • Commitment to mastering our brand's recipes and techniques
  • Dependability and a strong work ethic
  • Energetic and adaptable work style
  • Quick learner with problem-solving skills and the ability to multitask

Founded in 1998, Scooter's Coffee has established itself as a leader in the specialty coffee industry. We pride ourselves on using sustainably-sourced ingredients to craft exceptional beverages. Our core values of integrity, love, humility, and courage guide us as we seek talented and passionate individuals to join our team.

Note: You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your sole employer. Franchisees are independent business owners who determine their own employment terms, including wage and benefit programs, which may vary.

Disclaimer: The roles and responsibilities outlined here are general in nature and represent the type of work performed, but do not constitute an exhaustive list of duties and responsibilities associated with the position.



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