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Customer Service Representative

2 months ago

Fond du Lac, Wisconsin, United States Compass Group, North America Full time
Job Summary

As a Customer Service Representative with Compass Group, North America, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for students and staff. This role involves performing cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts, and completing cash reports.

Key Responsibilities
  • Perform sales transactions in a timely and accurate manner.
  • Enter all sales into the cash register to ensure purchases are accurately recorded.
  • Make change, accept declining balance cards, and other acceptable forms of payment; issue receipts to customers.
  • Follow standard procedures for issuing cash refunds.
  • Interact with customers and resolve customer complaints in a friendly and service-oriented manner.
  • Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer is in compliance with overage/shortage standards.
  • Observe customer purchases in the cafe line and differentiate between standard portions.
  • Replenish condiments, coffee, other beverages, and general supplies while maintaining cleanliness of service areas.
  • Keep the pastry case stocked.
  • Ensure compliance with company service standards and inventory and cash control procedures.
  • Ensure compliance with all sanitation, ServSafe, and safety requirements.
Benefits

As an Associate at Compass Group, North America, you will be offered many fantastic benefits, including:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
About Compass Group

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.