People & Culture Operations Coordinator
4 weeks ago
Crunch, Inc. is seeking a highly organized and detail-oriented People & Culture Operations Coordinator to join our team. As a key member of our People & Culture department, you will play a critical role in creating a positive and supportive work environment.
Key Responsibilities:- Manage the administrative aspects of onboarding and offboarding processes, including paperwork, orientation, and exit interviews.
- Support HR/P&C processes such as benefits administration, leave management, and payroll coordination.
- Utilize our HRIS system to manage payroll and benefits transactions, background checks, and other processes.
- Monitor and manage timecard missed punches and exceptions in our HRIS system, ensuring timely resolution before payroll deadlines.
- Maintain and update personal training held contracts, and send deadline reminders.
- Compile and organize birthday and anniversary lists for club promotions and member communication.
- Manage shipments, including recognition letters, awards/employee incentives, and fitness equipment.
- Place orders for Fitness Manager and Personal Training uniforms.
- Support Fitness Managers with CBP (Club Business Plan) updates.
- Update and distribute weekend scorecards.
- Compile and share rankings for various contests and competitions.
- Generate West Coast Fitness Manager performance reports.
- Assist in NPS (Net Promoter Score) calculation and announcement.
- Communicate BP (Business Plan) commit send dates to Fitness Managers.
- Keep track of Fitness Manager tenure and maintain records.
- Maintain Personal Training Contact Sheet for East and West Coast regions.
- Other responsibilities as assigned by Manager and/or VP, People and Culture.
- Process Signature/Base wholesale and sampling orders.
- Audit and distribute dotFIT Fit Pro Codes for eligible Personal Trainers.
- Assist in event coordinating.
- Strong interpersonal skills and the ability to effectively communicate with employees at all levels.
- Detail-oriented and organized, with the ability to manage multiple tasks and priorities.
- Proficiency in HRIS systems is a plus.
- Proficiency in Microsoft Office Suite and Google Suite.
- Excellent attention to detail and accuracy.
- Ability to multitask and prioritize tasks effectively.
- Previous experience in administrative or operational roles preferred.
- Familiarity with fitness industry practices is a plus.
Crunch, Inc. offers competitive salaries and benefits, including medical/dental/vision plans, life and accident insurance, educational expense reimbursement, employee assistance program, flexible work hours, free gym membership for active employees, and more. Crunch is an equal opportunity employer and welcomes applications from diverse candidates.
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