Customer Service Leader
20 hours ago
We are seeking a highly skilled and customer-focused Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading front-end operations, and ensuring a seamless shopping experience for our customers.
Key Responsibilities- Observe and adhere to all company policies and procedures.
- Maintain a neat and well-groomed personal appearance at all times.
- Assign tasks to front-end and service desk associates during idle periods.
- Assist with special projects and perform other functions as assigned by supervision.
- Support and comply with all company safety standards.
- Effective communication and customer service skills.
- Ability to meet minimum age requirements to perform specific job functions.
- Demonstrated ability to learn multiple tasks and technical requirements of the job.
- Perform repetitive hand and arm motions while standing/walking the majority of the shift.
- Bend and lift products weighing up to 15 pounds continuously.
- Push or pull up to 75 pounds on occasion.
- Promote customer goodwill by providing high standards in customer service.
- Maintain effective work schedules for front-end and service desk associates.
- Handle cash pickups and change orders as requested.
Hannaford Supermarkets is a leading grocery retailer committed to providing exceptional customer service and quality products. We are an equal opportunity employer and welcome applications from diverse candidates.
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