Customer Service Representative

1 day ago


Augusta, Maine, United States City of Augusta GA Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to internal and external customers, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide excellent customer service to internal and external customers
  • Work effectively in a team environment to achieve customer satisfaction goals
  • Utilize customer relations management software to research customer complaints and create records of each call
  • Collaborate with other departments to resolve customer issues and provide follow-up support
Requirements
  • High school diploma or equivalent required
  • Two years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and multitask
  • Strong problem-solving and organizational skills
Working Conditions

This position requires the ability to work in a fast-paced environment and adapt to changing priorities. The ideal candidate will be able to work independently and as part of a team to achieve customer satisfaction goals.

Benefits

The City of Augusta GA offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a pension plan and paid time off.



  • Augusta, Maine, United States Richmond Pediatrics Full time

    {"title": "Customer Service Representative", "description": "**Richmond Pediatrics is seeking a skilled Customer Service Representative to join our team.****About the Role:**We are looking for a customer-focused individual to provide exceptional service to our patients and families. As a Customer Service Representative, you will be the first point of contact...


  • Augusta, Maine, United States Cutting Edge Training LLC Full time

    Job Summary:Cutting Edge Training LLC is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide timely and accurate responses to customer...


  • Augusta, Maine, United States Food Lion Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and...


  • Augusta, Maine, United States Piedmont Augusta Hospital Full time

    Piedmont Augusta Hospital Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Piedmont Augusta Hospital.Job Summary:The Customer Service Representative will be responsible for answering all calls directed to the hospital's main number, answering service call forwarding lines, and general...


  • Augusta, Maine, United States Piedmont Augusta Hospital Full time

    Piedmont Augusta Hospital Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Piedmont Augusta Hospital.Job Summary:The Customer Service Representative will be responsible for answering all calls directed to the hospital's main number, answering service call forwarding lines, and general...


  • Augusta, Maine, United States U-Haul Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values customer satisfaction and employee well-being? U-Haul is seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative.Key Responsibilities:Operate a flatbed truck and transport U-Box...


  • Augusta, Maine, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company that takes pride in our work. Our team members are the backbone of our success, and we're looking for individuals who share our passion for delivering exceptional customer service.Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for taking phone...


  • Augusta, Maine, United States Crossagency Full time

    **Job Summary**We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Crossagency. As a key member of our Customer Service Unit, you will play a critical role in ensuring the smooth processing of renewals and providing exceptional customer service to our clients.**Key Responsibilities**• Process enrollments...


  • Augusta, Maine, United States Fifth Third Full time

    Transforming Banking ExperiencesWe're seeking a dedicated professional to join our team at Fifth Third Bank. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and building long-lasting relationships.Key Responsibilities:Provide top-notch customer service in all interactions, ensuring a positive and...


  • Augusta, Maine, United States Richmond Pediatrics Full time

    Job SummaryRichmond Pediatrics is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and their families, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • Augusta, Maine, United States Richmond Pediatrics Full time

    Job SummaryRichmond Pediatrics is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our patients and their families, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • Augusta, Maine, United States Performance Food Group Full time

    {"Job Overview": "At Performance Food Group, we are passionate about providing exceptional customer service and building strong relationships with our customers. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive the best possible service and support.", "Responsibilities": "Assist customers with order...


  • Augusta, Maine, United States Applied Industrial Technologies Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our sales and service team, you will play a critical role in providing exceptional customer service and support to our valued clients.Key ResponsibilitiesProvide expert assistance to...


  • Augusta, Maine, United States Piedmont Augusta Hospital Full time

    Piedmont Augusta Hospital Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Piedmont Augusta Hospital. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, visitors, and staff.Key Responsibilities:Answer all calls directed...


  • Augusta, Maine, United States Piedmont Augusta Hospital Full time

    Piedmont Augusta Hospital Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Piedmont Augusta Hospital. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, visitors, and staff.Key Responsibilities:Answer all calls directed...


  • Augusta, Maine, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a key member of our delivery team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesOperate a flatbed truck and transport U-Box containers to and from...


  • Augusta, Maine, United States AUGUSTA ENT PC Full time

    About the Role**Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Augusta ENT PC. As a key member of our call center team, you will play a vital role in providing exceptional patient experience and ensuring seamless communication between our physicians and referring facilities.Key...


  • Augusta, Maine, United States Chick-fil-A Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring a clean and efficient dining experience, and contributing to a positive and welcoming environment.Key...


  • Augusta, Maine, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...


  • Augusta, Maine, United States Chick-fil-A Full time

    About the RoleWe're seeking a motivated and customer-focused individual to join our team as a Lunch Customer Support representative. As a key member of our restaurant team, you will play a vital role in delivering exceptional guest experiences and contributing to the success of our Chick-fil-A location.ResponsibilitiesProvide top-notch customer service,...