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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our sales and service team, you will play a critical role in providing exceptional customer service and support to our valued clients.
Key Responsibilities- Provide expert assistance to customers via phone, email, and in-person interactions
- Build and maintain strong relationships with customers to understand their needs and preferences
- Assist customers in finding the right products and solutions to meet their business needs
- Meet or exceed monthly sales goals while delivering exceptional customer service
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
- Minimum 6 months of customer service experience
- Mechanical and mathematical aptitude
- Excellent communication and interpersonal skills
- Ability to learn new systems and processes quickly
- Strong computer skills, particularly Excel
- High school diploma or equivalent
- Valid driver's license and clean driving record
- Competitive base salary and bonus opportunities
- Comprehensive benefits package, including health, vision, and dental coverage
- 401(k) plan with company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement and career development opportunities
Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our company is committed to delivering exceptional customer service and support to our clients, and we are seeking a talented and motivated individual to join our team.