Valet Operations Supervisor
1 week ago
Peninsula Parking is a dynamic and growing parking management firm located in the Bay Area, seeking skilled event parking supervisors who are enthusiastic about the parking sector. We oversee parking at various fixed venues, including parking facilities, upscale hotels, restaurants, and commercial establishments. Additionally, we deliver exceptional valet services for numerous private gatherings across the Bay Area.
WHAT WE PROVIDE:
- A collaborative and passionate workplace
- Opportunities for leadership development
- Career advancement prospects
- Flexible working hours
- Comprehensive medical, vision, and dental coverage
- Base pay of $25 per hour, with potential earnings of up to $30 per hour including tips
- $100 bonus for managing five events
If you are passionate about the parking industry and eager to be part of a company that values its employees, we invite you to submit your resume. Previous experience in valet services and parking management is essential; applicants without this experience will not be considered.
KEY RESPONSIBILITIES
- Provide clear instructions to all event valets at the start of each event and oversee valet operations throughout
- Serve as the primary contact for clients on-site during events
- Maintain all event supplies and equipment, including manager bags, valet tickets, signage, and communication devices, ensuring they are ready for each event
- Offer strong leadership through professional coaching and motivation of staff
- Exemplify a positive attitude, enthusiasm, and pride in your work
- Ensure valets are appropriately dressed and deliver courteous service to customers
- Implement and uphold safety protocols at all events
- Train and mentor staff to provide outstanding customer service and address complaints professionally
- Ensure employees present a polished, Class A image in their uniforms and interactions with the public
- Be accessible by phone during business hours for urgent matters
- Foster and maintain effective relationships with current and prospective clients to secure long-term partnerships
- Ensure timely communication through phone and email, and submit event evaluations within two business days post-event.
Equal Opportunity Employer: We are committed to providing equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
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