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Retail Operations Supervisor

2 months ago

Daly City, California, United States DICK'S SPORTING GOODS INC Full time

Company Overview:

At DICK'S Sporting Goods, we recognize the transformative power of sports in people's lives. Our team is dedicated to fostering confidence and enthusiasm by equipping athletes with the tools they need to pursue their aspirations. We are committed to building a diverse and inclusive workforce that mirrors the communities we serve.

Position Summary:

As a Retail Operations Supervisor, you will play a pivotal role in managing store operations while ensuring that our team delivers exceptional customer service. This position is designed for individuals who are passionate about sports, community engagement, and customer satisfaction.

Key Responsibilities:

  • Oversee daily operational functions within the store, ensuring a seamless shopping experience for customers.
  • Collaborate with the Store Manager to develop and implement both short-term and long-term operational strategies.
  • Engage with the local community to attract talent and promote opportunities for team members to contribute positively.
  • Work alongside the leadership team to recruit a diverse and skilled workforce while managing scheduling and payroll budgets.
  • Ensure adherence to operational guidelines, brand standards, and customer service expectations.
  • Implement loss prevention strategies to minimize shrinkage and ensure compliance with safety protocols.
  • Adapt to evolving business needs by taking on additional responsibilities as required.

Leadership Expectations:

  • Foster an open and engaging environment through transparent communication and innovative team-building strategies.
  • Demonstrate a commitment to personal and team development, integrating learning into daily operations.
  • Create a welcoming atmosphere for all customers and team members, ensuring respect and safety.

Qualifications:

  • 1-3 years of experience in retail management or a customer-focused role.
  • Strong analytical and problem-solving skills.
  • Flexible availability, including evenings, weekends, and holidays.
  • Compliance with all safety policies and procedures is mandatory.

Compensation:

The targeted pay range for this position is competitive and reflects various factors, including experience and location. We offer a comprehensive benefits package to support our team members.