Receptionist

6 days ago


Rockford, Illinois, United States Dental Dreams Full time
Job Opportunity at Dental Dreams LLC

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at Dental Dreams LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients.

Key Responsibilities:

  • Customer Service: Maintain a high level of customer satisfaction by providing prompt and courteous service to patients, families, and visitors.
  • Scheduling and Coordination: Schedule patient appointments, manage patient flow, and coordinate with dental teams to ensure efficient and effective care.
  • Communication: Effectively communicate with patients, families, and dental teams to ensure accurate and timely information exchange.
  • Administrative Tasks: Perform various administrative tasks, including data entry, record-keeping, and billing.
  • Team Collaboration: Work collaboratively with dental teams to achieve shared goals and objectives.

Requirements:

  • Bilingual (Spanish): Fluency in Spanish is required to communicate effectively with our bilingual patient population.
  • Customer Service Experience: Proven experience in providing exceptional customer service in a fast-paced environment.
  • Dental Software Experience: Familiarity with dental software, such as Dentrix or Eaglesoft, is preferred.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Work Environment: A collaborative and supportive work environment.

Equal Employment Opportunity: Dental Dreams LLC is an equal employment opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.


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