Receptionist - Part Time

5 days ago


Rockford, Michigan, United States Common Sail Investment Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at CommonSail Investment Group. As a Receptionist, you will be the first point of contact for our residents, families, and guests, providing exceptional service and support to ensure a positive experience.

Key Responsibilities
  • Customer Service: Provide efficient and courteous service to all residents, families, and guests, responding to their needs and concerns in a timely and professional manner.
  • Front Desk Operations: Manage the front desk, including answering phone calls, responding to inquiries, and directing visitors to the appropriate department.
  • Communication: Maintain effective communication with residents, families, staff, and external partners, ensuring that all parties are informed and up-to-date on relevant information.
  • Administrative Support: Provide administrative support to the team, including data entry, filing, and other tasks as assigned.
  • Community Engagement: Foster a sense of community among residents, families, and staff, promoting a positive and inclusive environment.
Requirements
  • Education: High school diploma or equivalent required; one to three years of related experience and/or training preferred.
  • Experience: Minimum two-year office experience required; experience working with the elderly highly desirable.
  • Skills: Excellent customer service skills, Microsoft Office skills, and ability to type 40+ wpm required.
  • Physical Demands: Ability to stand for long periods, sit, walk, and use hands to handle keyboard, paper, files, and other equipment and objects.
Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The employee may be required to push residents in wheelchairs occasionally. The employee may occasionally bend, reach, grasp, squat, and kneel. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

About Us

CommonSail Investment Group is a leading provider of senior living communities, serving seniors and their families across multiple states. We are committed to creating exceptional experiences for our residents, families, and staff, and we are seeking like-minded individuals to join our team.



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