Fitness Operations Manager
1 week ago
**Job Title:** Fitness Manager
**Company:** Cowboys Fit
**Supervisor:** General Manager
**Department:** Fitness
**Job Summary:**
The Fitness Manager is a key member of the Cowboys Fit management team responsible for overseeing health and fitness programs, including personal and group training, supplement sales, and member support.
**Key Responsibilities:**
- Member Experience: Enhance member service and retention by delivering top-quality, innovative programs that ensure members reach their fitness goals and have exceptional experiences.
- Facility Maintenance: Maintain a safe, clean, and appealing environment.
- Revenue Growth: Achieve financial targets through generating additional service revenues.
**Leadership and Team Management:**
Serve as a role model by overseeing daily fitness operations, fostering a positive work environment, and leading a team of fitness professionals to reach their full potential. This includes hiring, training, and managing staff, as well as ensuring smooth departmental operations and adherence to company policies.
**Customer-Centric Approach:**
Create a customer-centric atmosphere that fosters member relationships, provides exceptional experiences, and drives member retention and satisfaction.
**Financial Performance:**
Drive financial performance through revenue generation, expense control, and member retention strategies.
**Facility Operations:**
Maintain a clean, safe, and visually appealing workout environment by overseeing equipment maintenance and repairs.
**Collaboration and Teamwork:**
Collaborate with the Cowboys Fit team to ensure the club's overall success and efficiency of operations.
**Work Schedule:**
This is a full-time management role with a flexible schedule that includes prime time hours, early mornings, late nights, weekends, and special events.
**Note:** This job description provides a general overview of the role and does not encompass all responsibilities. Duties may change over time.
**Equal Opportunity Employer:**
We are an equal opportunity employer committed to diversity and inclusion.
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