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Fitness Operations Manager

2 months ago


Pflugerville, Texas, United States Cowboys Fit Full time
Job Overview

**Job Title:** Fitness Manager

**Company:** Cowboys Fit

**Supervisor:** General Manager

**Department:** Fitness

**Job Summary:**

The Fitness Manager is a key member of the Cowboys Fit management team responsible for overseeing health and fitness programs, including personal and group training, supplement sales, and member support.

**Key Responsibilities:**

  • Member Experience: Enhance member service and retention by delivering top-quality, innovative programs that ensure members reach their fitness goals and have exceptional experiences.
  • Facility Maintenance: Maintain a safe, clean, and appealing environment.
  • Revenue Growth: Achieve financial targets through generating additional service revenues.

**Leadership and Team Management:**

Serve as a role model by overseeing daily fitness operations, fostering a positive work environment, and leading a team of fitness professionals to reach their full potential. This includes hiring, training, and managing staff, as well as ensuring smooth departmental operations and adherence to company policies.

**Customer Service:** Create a customer-centric atmosphere that fosters member relationships, provides exceptional experiences, and drives member retention and satisfaction.

**Financial Performance:** Drive financial performance through revenue generation, expense control, and member retention strategies.

**Facility Operations:** Maintain a clean, safe, and visually appealing workout environment by overseeing equipment maintenance and repairs.

**Collaboration and Communication:** Collaborate with the Cowboys Fit team to ensure the club's overall success and efficiency of operations.

**Work Schedule:** This is a full-time management role with a flexible schedule that includes prime time hours, early mornings, late nights, weekends, and special events.

**Note:** This job description provides a general overview of the role and does not encompass all responsibilities. Duties may change over time.

We are an equal opportunity employer committed to diversity and inclusion.