Ambulatory Patient Access Representative

4 weeks ago


Columbus, Ohio, United States Nationwide Children's Hospital Full time
Job Summary

The Ambulatory Patient Access Representative is responsible for providing exceptional customer service to patients and families by registering patients, answering telephone calls, and scheduling appointments. This role requires strong administrative skills and the ability to navigate current technology systems.

Key Responsibilities
  • Registers patients in registration areas, obtaining accurate demographic, insurance, and physician information.
  • Screens customer data to ensure patient eligibility for insurance and communicates differences to the customer.
  • Assists in identifying self-pay patients and referring them to financial assistance when applicable.
  • Establishes and maintains open communication with departments that Patient Access interacts with and clinical staff.

Requirements
  • High school graduate, Associate's Degree preferred.
  • One-year previous health care experience preferred.
  • CPR certification (based on position and as determined by manager).

Why Nationwide Children's Hospital?
Nationwide Children's Hospital is a place where passion meets purpose. We are seeking individuals who live our values and want to share their experiences and efforts in support of our collective mission. We are a collaborative culture that delivers on our promise to provide the very best, innovative care and to foster new discoveries.

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