Community Engagement Specialist
2 weeks ago
PROGRAM FUNCTION
The Thresholds Homeless Outreach Program (HOP) has been dedicated to providing proactive outreach, connection to essential health services, and resource guidance for individuals facing homelessness and serious mental health challenges since its inception in 1989. Our initiative employs licensed clinical social workers who engage with individuals in various environments, including public spaces and shelters. We proudly serve as Chicago's only comprehensive mental health outreach program for the homeless, with a clear mission: to assist individuals with mental health conditions in transitioning from homelessness to stability and recovery.
POSITION SUMMARY
The Street Outreach & Engagement Specialist (CTA) will collaborate within a dedicated team to connect with unhoused individuals on CTA transit systems and adjacent areas, focusing on those experiencing severe mental health issues. The role involves assessing needs and facilitating access to housing, benefits, treatment, advocacy, and other essential services. Furthermore, the Specialist will co-create and implement a service plan driven by the needs and goals of the individuals served.
KEY RESPONSIBILITIES
- Conducts community outreach, case management, employment support, crisis intervention, and psychosocial rehabilitation services.
- Evaluates service needs, explores available resources, and provides treatment recommendations.
- Collaborates with individuals to set goals and formulate service plans, fostering self-advocacy.
- Assists individuals in connecting with various service providers, including Social Security, healthcare professionals, and housing authorities.
- Oversees medication self-management.
- Ensures accurate and timely documentation of services provided.
- May be required to transport individuals using a Thresholds vehicle or personal transportation.
QUALIFICATIONS
- Employs a member-centered approach that emphasizes strong engagement, empathy, and patience.
- Utilizes trauma-informed care and harm reduction strategies.
- Demonstrates the ability to work effectively with diverse populations in various environments.
- Exhibits strong interpersonal skills and the capacity to collaborate within a team.
- Possesses advocacy skills and a flexible approach to service delivery.
- Utilizes culturally competent engagement techniques.
REQUIREMENTS
- Availability to work Monday-Friday, 4:00pm-12:30am.
- Must be at least 21 years old.
- Bachelor's degree is preferred.
- Previous experience in outreach is advantageous.
- Lived experience is a plus.
- A valid driver's license is required.
BENEFITS OFFERED:
- Competitive Compensation - $24.25 per hour / $49,400 - $50,440 annually
- Generous Paid Time Off Policy (including Vacation, Sick, and Personal Days)
- Four Medical Insurance Options
- Dental and Vision Insurance
- 403(b) Plan with 3% Employer Match
- Mileage Reimbursement
- Public Service Loan Forgiveness Program
- Free Supervision for Clinical Licensure (LSW, LCSW, LPC, LCPC)
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