Employee Experience Manager

4 weeks ago


New York, New York, United States LSG Sky Chefs Full time
Job Title: Employee Experience Supervisor Job Summary: We are seeking a highly motivated and experienced Employee Experience Supervisor to join our team at LSG Sky Chefs. The successful candidate will be responsible for implementing a program focused on providing a welcoming and positive employee experience during onboarding and throughout an employee's career with our company. Main Responsibilities: * Engage with corporate partners to bring employee experience awareness into their processes, communications, and strategies * Collaborate with leadership to build and execute effective initiatives focused on increasing employee engagement * Foster a partnership with operations leaders to launch and support the "Buddy" new hire onboarding program * Interact with new hires routinely to recap and evaluate orientation and training, answer questions, and address concerns * Lead the weekly Employee Experience Internal Feedback Loop meeting to address new hire orientation evaluations and program updates * Administer and report weekly Employee Engagement scorecard on new hires' engagement level and other KPIs * Send weekly reports to senior leaders on engagement trends, issues, training needs, etc. Requirements: * A Bachelor's degree or equivalent experience * Minimum of 3 years of experience * Recruiting and ATS experience * Strong interpersonal skills and ability to lead and implement projects * Ability to solve problems without a manual * Demonstrates adaptability to changing situations or environments * Strong flexible communication skills * Exceedingly self-motivated, directed, and detail-oriented * Comfortable working in a service industry, light production environment * Basic to intermediate skill in Microsoft programs LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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