Assistant Beverage Manager

2 weeks ago

Tampa, Florida, United States Seminole Gaming Full time
Job Overview

Position Summary

Embarking on a career with Seminole Hard Rock Hotel & Casino Tampa offers an exhilarating opportunity in a vibrant environment. As a premier entertainment hub in Central Florida, we provide a dynamic atmosphere featuring high-stakes gaming and a multitude of exciting slot machines. Our establishment, owned and operated by the Seminole Tribe of Florida, is renowned for its luxurious amenities, including a AAA Four Diamond rated hotel, multiple award-winning restaurants, and a rejuvenating spa.

Commitment to Excellence:

At Seminole Gaming, we believe in treating our guests like stars. Our mission goes beyond mere service; it’s about creating memorable experiences for every guest. We also prioritize our employees, offering competitive benefits and a supportive work environment.

Benefits and Advantages:

We provide an array of benefits, including Medical, Dental, Vision, and Life Insurance, a 401K plan, Paid Time Off, and opportunities for annual bonuses. For a comprehensive list of our benefits, please refer to our official resources.

Professional Appearance:

Maintaining a professional appearance is crucial in making a positive impression on our guests. We have specific guidelines regarding appearance, including restrictions on unnatural hair colors, visible tattoos, and facial piercings. These guidelines are designed to uphold the standards of our establishment.

Key Responsibilities

This role involves supporting the Beverage Management Department in alignment with established protocols. The primary focus is on maximizing customer satisfaction while meeting financial objectives.

Core Duties Include:

  • Engaging with management and support teams to address daily operational needs and expectations.
  • Assisting in the scheduling, planning, and oversight of restaurant operations, including coordinating dining functions and managing costs.
  • Maintaining accurate records, preparing evaluations, and analyzing performance reports.
  • Addressing guest concerns and fostering positive relationships with both guests and staff.
  • Ensuring a clean, safe, and hazard-free work environment.
  • Performing additional duties as assigned.

Qualifications

  • Preferred Associate/Bachelor's degree with two to four years of supervisory experience in the restaurant industry or a relevant combination of education and experience.
  • Willingness to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency in computer applications.
  • Familiarity with Excel, PowerPoint, and Word is essential.
  • Ability to comprehend and adhere to all policies and procedures of the Seminole Tribe of Florida.
  • Effective communication skills in English, particularly in relation to job responsibilities.
  • Capability to complete standard forms and reports.
  • Ability to collaborate effectively with management to enhance guest service experiences.
  • Demonstrated ability to provide exceptional service to both internal and external guests.
  • Competence in analyzing Food and Beverage data.
  • Strong written and verbal communication skills.
  • Flexibility and adaptability to changing circumstances.
  • Team-oriented mindset with a passion for assisting others.
  • Sound judgment and independent decision-making skills.
  • Professional demeanor and appearance.
  • Punctuality and adherence to deadlines.

Work Environment:

  • Responsibilities are typically carried out on the Casino Floor in a fast-paced environment, with exposure to the general public and elevated noise levels.
  • While performing job duties, employees are frequently required to stand, walk, and use their hands for various tasks. The role may involve lifting and moving items up to 50 pounds. Specific vision capabilities required include close, distance, color, and peripheral vision, as well as depth perception and the ability to adjust focus.

Native American Preference Policy:

The Tribal Council prioritizes Native Americans in all employment practices. First preference is given to members of the Seminole Tribe who meet job qualifications, followed by members of other federally recognized Native American Tribes.

Employment Process:

All candidates must successfully complete a background check to obtain gaming licensure before beginning employment. This process may include a credit check, criminal background check, and drug screening.

Disclaimer
Management reserves the right to modify job responsibilities or require additional tasks as necessary based on changing circumstances.

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