Food & Beverage Director

1 month ago

Tampa, Florida, United States Hyatt Place Hyatt House Tampa Downtown Full time

JOB SUMMARY

The Director of Food & Beverage is responsible for all front and back of the house F&B operations at assigned properties including, but not limited to: Food and Beverage Outlets, In-Room Dining, Culinary, Stewarding, Mini Bars, and Banquets.


JOB DUTIES:

  • Monitors performance to ensure adherence to all service standards, sanitation standards, and productivity standards to ensure exceptional guest satisfaction.
  • Hire, train, schedule, support, review, and discipline employees directly accountable to his/her position, to maintain the highest possible levels of employee morale and department productivity.
  • Understand and respond to all guest needs and requests in a timely and professional manner.
  • Maintain daily cash controls, tip reporting requirements, and financial reporting for the department.
  • Exhibits a positive and involved team attitude to all and promotes positive relations through an environment that encourages open communications, trust, and mutual respect.
  • Implement policies and procedures for food and beverage.
  • Partner with the Executive Chef and Culinary leaders to continually collaborate on the performance of the menus, both on guest feedback & profitability.
  • Ensure the entire menu is available daily and hours of operation are strictly adhered to.
  • Strong effective communication, organization, problem-solving, and follow-up.
  • Manage and motivate all food & beverage personnel.
  • Embrace the diversity of opinions of the entire team and effectively manage any negativity by leading with impactful solutions that will create synergy for the entire food & beverage division and provide positive interdivisional/ interdepartmental relationships throughout the hotel.
  • Ensure that all departments have regularly scheduled staff meetings, training, and food education.
  • Attend all mandatory meetings as directed.
  • Assist other departments as needed.
  • Monitor and forecast food & beverage revenues and expenses to ensure company goals are met on a monthly and yearly basis.
  • Develop and manage the annual food & beverage budget.
  • Monitor and control food & beverage inventories.
  • Meet or exceed l labor costs at or below company goals.
  • Implement and monitor ordering and receiving program to ensure proper quantity and prices on all purchases.
  • Ensure safe work practices of all employees under his/her direction, including compliance with company and departmental safety rules and regulations and the proper use of handling of all relevant equipment.
  • Ensures proper communication with and coordination of company objectives/initiatives with GM and corporate VP F&B.
  • Follows company policies and procedures as outlined in the employee handbook.
  • Perform other duties as directed, developed, or assigned.
  • To supervise, assist, and direct the staff to maintain and ensure a high level of service.
  • Will have contact with all departments.
  • To communicate in a precise and easily understood manner.
  • To be informed of all aspects of each function, delegate responsibilities, and create a sense of teamwork.

MINIMUM REQUIREMENTS:

  • High school graduate or equivalent
  • Two to five years of previous experience as a Food and Beverage Director within the hospitality industry, preferably hotel.
  • The ability to respond to inquiries, handle complaints, and create a sense of satisfaction for employees and guests.
  • Read, write, and speak English fluently.
  • Ability to communicate effectively and professionally with other business departments, guests, and vendors.
  • Prior experience in kitchen math such as determining menu costing.
  • Basic computer skills, including spreadsheets, word processing and email.
  • Experience in meeting deadlines and multiple priorities of business demands as required. Possess basic knowledge of business contracts.
HRI is an EEO M/F/D/V

Source:
Hospitality Online

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