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Patient Services Coordinator

2 months ago

Louisville, Kentucky, United States Baptist Health System KY & IN Full time

Position Overview

Baptist Health System KY & IN is seeking a dedicated Patient Access Coordinator to enhance our patient experience. This role is pivotal in managing patient appointments and ensuring smooth communication within our healthcare environment.

Key Responsibilities

  • Schedule patient appointments in accordance with provider availability.
  • Conduct reminder calls for upcoming appointments and assist with rescheduling as necessary.
  • Welcome and register patients upon arrival, ensuring accurate entry of demographic information while maintaining confidentiality.
  • Confirm insurance coverage and collect necessary payments from patients.
  • Generate daily cash reconciliation reports and manage deposits efficiently.
  • Relay messages between patients and healthcare providers, ensuring accurate logging in the appropriate systems.
  • Provide clerical support to the office, including typing documents, sorting mail, processing faxes, and managing office supplies.

Qualifications

  • High school diploma or equivalent is required.
  • Proficiency in computer skills is essential; familiarity with medical terminology is advantageous.
  • Previous experience in a medical office setting is preferred.

Baptist Health System KY & IN is an equal opportunity employer.