Patient Care Coordinator

5 days ago


Louisville, Kentucky, United States Serenity Healthcare, LLC Full time
Patient Intake Coordinator

Serenity Healthcare, LLC is seeking a compassionate and detail-oriented Patient Intake Coordinator to join our team. As a Patient Intake Coordinator, you will play a critical role in providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities:
  • Provide personalized support to patients, addressing their concerns and needs in a empathetic and professional manner.
  • Gather and review patient information, ensuring accuracy and completeness.
  • Communicate effectively with healthcare providers to ensure seamless care coordination.
  • Educate patients on treatment options and provide guidance on next steps.
  • Document patient interactions and progress, maintaining accurate and up-to-date records.
Requirements:
  • High school diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Previous experience in a customer service or healthcare setting preferred.
  • Ability to multitask and maintain a high level of productivity in a fast-paced environment.
What We Offer:
  • Competitive hourly rate of $22.
  • Medical, dental, and vision insurance (Serenity covers 90% of premium).
  • Employee referral program.
  • 10 paid holidays off.

Serenity Healthcare, LLC is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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