Patient Services Coordinator

4 days ago


Louisville, Kentucky, United States Ellis and Badenhausen Ortho Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ellis & Badenhausen Orthopaedics, PSC. As a key member of our front office staff, you will play a critical role in ensuring the smooth operation of our medical practice.

Key Responsibilities:
  • Scheduling and Coordination: Schedule patient appointments, coordinate with physicians and staff to ensure efficient use of clinic time, and reschedule appointments as needed.
  • Patient Communication: Provide excellent customer service to patients, explaining scheduling options and protocols, and ensuring accurate and timely communication of appointment details.
  • Administrative Tasks: Maintain accurate patient records, update demographic and insurance information, and perform other administrative tasks as assigned.
  • Financial and Collection Policies: Explain financial and collection policies to new patients, and refer them to the billing office as needed.
  • Confidentiality and Compliance: Maintain patient confidentiality, comply with HIPAA and compliance guidelines, and adhere to all practice management software requirements.

What We Offer:

  • Competitive Pay and Benefits: Generous pay and benefits package, including a 401(k) and profit-sharing plan.
  • Opportunities for Growth: Professional development opportunities and a supportive team environment.
  • Equal Opportunity Employer: Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer, committed to diversity and inclusion.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Excellent Communication and Organizational Skills: Essential.
  • Ability to Work in a Fast-Paced Environment: Must be able to multitask and prioritize tasks effectively.

How to Apply: If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application to [insert contact information].



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