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Sales Account Manager

2 months ago

Boca Raton, Florida, United States Newtek One Full time
Job Description

NewtekOne, recognized as Your Business Solutions Company, operates as a financial holding entity. Alongside its banking and non-banking subsidiaries, it delivers a comprehensive array of business and financial solutions under the Newtek brand specifically tailored for the small- and medium-sized business ("SMB") sector. Since its inception in 1999, Newtek has been committed to offering innovative, cost-effective products and services, as well as efficient business strategies to SMBs across all 50 states, empowering them to enhance their sales, manage their expenses, and mitigate their risks.

The suite of business and financial solutions provided by Newtek and its subsidiaries encompasses: banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (including Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions.

NewtekOne is in search of a Sales Account Manager.

In this capacity, the Sales Account Manager will serve as the initial point of contact for potential clients and will play a crucial role in positively influencing our customer interactions. The responsibilities include making a substantial volume of outbound calls to promote the advantages and features of our offerings.

Key Responsibilities:

  • Conducting outbound calls from generated leads.
  • Engaging with potential clients regarding the complete range of Newtek's products and services.
  • Demonstrating a strong commitment to delivering an exceptional customer experience.
  • Ensuring a positive and informative interaction with customers.
  • Utilizing internal tools to document all customer interactions and communications.
  • Building rapport with clients effectively.
  • Contributing to the achievement of team objectives and outcomes.
  • Participating in regular training and development sessions as required.

Qualifications:

  • Minimum of 2 years in Telephone Sales, Customer Service, or other customer-facing roles.
  • Familiarity with Customer Relationship Management (CRM) software and best practices.
  • Technologically adept.
  • Excellent listening and communication abilities.
  • Possessing a positive, proactive attitude.
  • Exhibiting a sense of urgency and ownership in client interactions.
  • Ability to make over 150 calls daily.
  • Strong time management, planning, and organizational skills.
  • Capable of working independently as well as collaboratively within a team.
  • Demonstrating a strong work ethic.
  • Exhibiting excellent sales, negotiation, and persuasive skills.
  • Ability to overcome objections effectively.
  • Strong data entry skills with attention to detail and the ability to navigate multiple systems.
  • Proficient in Windows-based applications (Microsoft Office, Excel, Word, PowerPoint, and Outlook) and internal systems such as NewTracker, Teams, etc.

Compensation: Salary range is $45,000 to $60,000 annually, plus performance-based quarterly bonuses.

NewtekOne is an Equal Opportunity Employer; M/F/D/V. We expect all employees to conduct their work ethically and uphold our Code of Business Conduct and Ethics consistently.