Account Executive

4 days ago

Burlington, Vermont, United States NFP Full time
About the Role

NFP is seeking a highly skilled Account Executive to join our team. As a key member of our organization, you will be responsible for developing and maintaining relationships with clients, carriers, and vendors. Your expertise in benefits administration, healthcare reform, and industry trends will be essential in providing exceptional service to our clients.

Key Responsibilities
  • Negotiate terms, conditions, coverage limits, and pricing with carriers and wholesalers.
  • Develop and maintain ongoing relationships with clients, acting as a subject matter expert on health and welfare benefits and vendor/carrier products and services.
  • Maintain a project plan to ensure client deliverables are provided on time, delegating work to junior team members as needed.
  • Use online carrier tools to develop quotations, prepare pre-renewal information, and update client proposal tables.
  • Build and maintain strong relationships with carriers, companies, and clients.
  • Keep clients informed of industry trends and events, including state and federal regulatory issues.
  • Maintain relationships with carrier representatives to understand available products and services and recommend them to clients.
  • Anticipate client needs and identify strategies to solve them.
  • Review request for proposals and insurance plan analyses, negotiate with carriers, and recommend renewal actions.
  • Oversee implementations of new business.
  • Work with the director to develop and execute client strategy plans and defined deliverables.
  • Oversee open enrollment processes for clients, reviewing employee presentations and communication materials.
  • Conduct and present annual client compliance audits.
  • Have a genuine understanding of client financial mechanics and projections.
  • Keep clients informed of industry trends and events, including state and federal regulatory issues.
  • Explain legislative guidelines, including COBRA, HIPAA, ERISA, Section 125, and Health Care Reform to clients.
  • Interpret plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs).
  • Review the work of Account Managers on the team and provide informal mentorship.
  • Ensure all client data is entered into the CRM system (Salesforce) in a timely manner.
Requirements
  • Knowledge of benefits administration, healthcare reform, industry trends, carrier products, and services.
  • Ability to work independently and anticipate client and team needs.
  • Effective time management and decision-making skills.
  • Diligent follow-up skills.
  • Ability to express ideas clearly in both written and oral communications.
  • Strong Microsoft Excel and PowerPoint skills.
  • Commanding presentation and public speaking abilities.
What We Offer

NFP is proud to offer a competitive salary, PTO, paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP is an inclusive Equal Employment Opportunity employer.

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