Care Management Supervisor

23 hours ago


Los Angeles, California, United States Healthcare in Action Full time
About the Role

We are seeking a highly skilled and compassionate Care Management Supervisor to join our team at Healthcare in Action. As a key member of our care management team, you will play a critical role in enhancing the health and well-being of individuals experiencing homelessness in the Hollywood area.

Key Responsibilities
  • Conduct Care Assessments: Develop individualized care plans utilizing evidence-based guidelines and clinical knowledge for clients by evaluating and conducting onsite visits, gathering assessment information, and identifying problems, goals, and interventions.
  • Deliver Ongoing Care Coordination: Coach, educate, navigate, and refer clients to appropriate care and community-based resources, promoting self-management and independence.
  • Supervise and Lead Team Members: Supervise and lead a team of non-clinical staff responsible for coordinating patient care, ensuring seamless delivery of services.
  • Develop Cross-Functional Relationships: Establish and maintain relationships with housing and allied community agencies, attending meetings, working on-site, and structuring effective communication mechanisms.
  • Document and Record: Complete timely and accurate documentation in multiple computer systems to record assessment and corresponding documentation, including care plans and progress notes.
  • Exhibit Strong Interpersonal and Analytical Skills: Demonstrate excellent communication, critical thinking, and analytical skills through positive interactions with clients, caregivers, care teams, and community agencies.
Requirements
  • Education and Experience: Bachelor's degree in Social Work, Gerontology, or related field preferred; Master's degree in Social Work, Gerontology, or related field, preferred. 3+ years of people leadership experience with some direct supervision experience.
  • Skills and Qualifications: 3-4 years of experience in homeless care management field with a bachelor's degree, or 2+ years of experience with a master's degree. Bilingual in English/Spanish preferred. Strong interpersonal, organizational, and analytical skills required.
  • Work Environment: Primarily field-based, with bi-monthly office visits to Long Beach. Must be willing to travel in the San Fernando Valley area.
What We Offer
  • Competitive Salary Range: $64,000.00 to $102,400.00
  • Annual Employee Bonus Program
  • Robust Wellness Program
  • Generous Paid-Time-Off (PTO)
  • 11 Paid Holidays per Year, plus 1 Additional Floating Holiday
  • Excellent 401(k) Retirement Saving Plan with Employer Match
  • Robust Employee Recognition Program
  • Tuition Reimbursement
  • An Opportunity to Make a Difference: Join a team that is dedicated to improving the health and well-being of individuals experiencing homelessness.


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