Multifamily Portfolio Manager

7 days ago

Vancouver, Washington, United States YQC Properties LLC Full time
Job Overview

YQC Properties LLC is seeking a seasoned Portfolio Manager to lead our multifamily property management team. As a key member of our organization, you will be responsible for directing and managing the financial success of our clients' investments.

Key Responsibilities:

  • Directly manage and supervise assistant property managers, leasing agents, and multifamily onsite property managers for assigned portfolio, ensuring daily execution of tasks and projects.
  • Collaborate with assistant portfolio and onsite managers to address owner and tenant concerns, maintenance issues, and lease management effectively.
  • Oversee the implementation of company strategies and initiatives at the property level.
  • Analyze key performance indicators (KPIs) for each property and develop action plans for improvement.
  • Align marketing and leasing strategies with overall property goals, ensuring efficiency, accuracy, and compliance.
  • Regular communication with owners and tenants.
  • Oversee the leasing process from inquiry to lease signing.
  • Train and guide leasing agents on effective leasing techniques and customer service.
  • Collaborate with onsite teams to optimize property showings and tours.
  • Foster positive relationships with current and prospective owners and tenants.
  • Address owner and tenant inquiries, concerns, and feedback related to marketing and leasing activities.
  • Conduct site visits to ensure that company standards are being maintained and to address any emerging issues promptly.
  • Oversee move-in and move-out processes, following up with previous tenants for final disposition, including bad debt collection.
  • Oversee assistant portfolio managers with monthly collection of rent, non-compliance issues, serving of legal notices, renewal process, and notices to vacate.
  • Manage all property operations in compliance with all company, local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).
  • Analyze market trends and competitor strategies to identify opportunities for improvement.

Requirements:

  • Proven performance for 5 years minimum in property management in single-family and/or multifamily properties.
  • Ability to work in a fast-paced environment.
  • Ability to work within a team environment.
  • Ability to resolve conflicts and facilitate collaboration.
  • Ability to multi-task and differentiate competing priorities to optimize efficiency.
  • Approximately 80% in the office environment using computer and phone.
  • Approximately 20% outside of office to include: inspect property grounds, including apartments, building structure, landscaping, and signage, which may require the ability to climb stairs, ladders, and maneuver walkways.
  • Ability to carry or move objects weighing up to 20 pounds.
  • Consistently demonstrate excellent customer service skills and professional development.
  • Knowledge of preventive maintenance preferred.
  • Working knowledge of leasing practices.
  • Excellent verbal and written communication skills, marketing and negotiation skills.
  • Comply with all Fair Housing & Equal Housing Opportunity requirements.
  • Comply with appropriate state landlord/tenant statutes.
  • Must own a dependable vehicle and have a valid driver's license. Will be required to drive in Washington and/or Oregon.

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