Customer Service Representative
2 days ago
Job Details
Description
Deliver Exceptional Customer Experiences
As a Customer Advisor at Delta Sonic, you will be the face of our company, providing top-notch customer service to our valued clients. Your primary responsibility will be to greet customers in a positive, enthusiastic, and professional manner, educating them on our extensive range of car wash and detail shop services. These services have been expertly crafted to greatly enhance our customers' vehicle appearance and enjoyment.
Key Responsibilities:
- Provide exceptional customer service, ensuring a positive experience for all customers
- Transact customer purchases, maintaining proper cash handling procedures
- Follow all position-specific procedures, including training in Delta Tech to enhance product knowledge
- Work in a fast-paced environment, multitasking with a sense of urgency while meeting customer service expectations
Requirements:
- Excellent communication skills and a passion for providing great customer service
- A competitive drive with a desire to rank amongst the top advisors in the company
- Unwavering honesty and integrity
- Courteous and professional demeanor
- Prior experience in automotive service writing, customer service, and/or sales is preferred
- Ability to compute basic mathematical calculations
- Will to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions
- Ability to work with a sense of urgency
- Will to adapt easily to change as our products/services/promotions update frequently
- Ability to stand in an assigned work location, walk, and bend for long periods of time
- Ability to lift moderate amounts of weight
- Will to work a flexible schedule
Delta Sonic: A Top Place to Work
Delta Sonic has been recognized as a Top Place to Work in 2022, 2023, and 2024. We take great pride in providing outstanding opportunities and a positive work culture. Our team members enjoy a variety of career paths, flexible schedules, team member discounts, scholarship opportunities, and benefit options.
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