Senior AV Systems Technician

2 weeks ago

Herndon, Virginia, United States Bridges System Integration Full time
Position Overview

As a pivotal figure in the realm of collaboration technology, you will play a crucial role in enhancing the operational capabilities of Enterprise clients across various sectors. Bridges System Integration (Bridges SI) stands out as a leader in deploying innovative technologies with a strong emphasis on quality, security, and reliability.

We are seeking a seasoned Audio Video Service Technician to further elevate our service offerings and solidify our esteemed reputation.

This role will report directly to the Service Manager.

Key Responsibilities

In this capacity, you will undertake essential functions within the Service team, which include:

  • Providing support for AV equipment at client locations.
  • Conducting maintenance and executing hardware and software updates as necessary.
  • Editing files and interpreting technical drawings.
  • Leading small teams during on-site installations and projects.

As a member of the Bridges SI Service Team, your contributions will be characterized by initiative, vision, and collaboration.

Success in this role requires the ability to manage multiple tasks effectively while empathizing with our clients to identify their technological challenges. Our organization is dedicated to creatively addressing client needs in impactful ways.

Qualifications

Essential Duties:

  • Identify and recognize various AV brands and equipment by sight and name.
  • Comprehend the function of AV components within a system.
  • Operate standard AV equipment independently.
  • Support live events by managing AV equipment.
  • Deliver training to clients on AV system usage.
  • Thoroughly test systems to ensure proper functionality and diagnose issues.
  • Demonstrate expertise in troubleshooting both hardware and software, with a solid understanding of signal flow.
  • Execute common AV/IT cable terminations.
  • Adjust network settings on PCs.
  • Establish connections to equipment via IP and Serial interfaces.
  • Configure basic settings on AV equipment.
  • Load and manage files from Digital Signal Processors (DSPs) and control systems.
  • Make adjustments to existing DSP files.
  • Interpret technical drawings and system flow diagrams.
  • Conduct quality assurance inspections.
  • Perform site assessments for system upgrades or new installations.
  • Design basic system layouts using CAD.
  • Set up and calibrate audio systems.
  • Establish a standalone or closed network.
  • Execute advanced video configurations, including edge blending and alignment.
  • Lead small project teams.
  • Provide remote assistance to fellow technicians.
  • Mentor and guide junior team members.

Required Experience:

  • A minimum of 7 years of relevant experience in the AV industry, encompassing site support, installation, live event support, system design, programming, and quality assurance.
  • Proficient understanding of AV systems and signal flow, with strong troubleshooting skills.
  • Interest in the intersection of audiovisual technology with AI and analytics.
  • Familiarity with lighting, acoustics, and millwork principles.
  • Knowledge of structural engineering practices related to support systems.
  • Certification such as CTS or equivalent is required.
  • Willingness to work in a collaborative office environment.
Benefits
  • Unlimited Paid Time Off (PTO), including holidays.
  • Comprehensive Medical, Dental, and Vision Insurance.
  • Employee Assistance Program.
  • Flexible Spending Accounts.
  • 401k Retirement Plan.
  • Short and Long Term Disability Insurance.
  • Life Insurance.
  • Recognition and Rewards Programs.
  • Referral Incentives.
  • Family-friendly company events.
  • Advocacy for work-life balance.

Our Unique Culture:

Bridges SI fosters a family-oriented atmosphere that is celebrated for its innovative problem-solving approach. We create distinctive design-build solutions that challenge conventional industry norms. Our commitment to quality, innovation, and customer loyalty is unwavering. With over 14 years of stability, we maintain the agility and curiosity of a startup. Our talented, multidisciplinary team encompasses in-house expertise across all aspects of collaboration technology, enabling you to make a significant impact on the performance of government agencies and large enterprises through cutting-edge solutions.

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